Guest Advocate

4 weeks ago


Rockwall, Texas, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, fuel, and develop talent by creating growth opportunities.

Job Summary

We are seeking a Guest Advocate to join our team, responsible for delivering exceptional guest service and creating a welcoming experience for our customers. As a Guest Advocate, you will be the face of Target, interacting with guests to build an inclusive experience, resolving guest concerns, and promoting our services and offerings.

Key Responsibilities
  • Deliver exceptional guest service, ensuring a welcoming and inclusive experience for all guests.
  • Resolve guest concerns and issues in a timely and professional manner.
  • Promote and engage around various benefits, offerings, and services, including Target Loyalty programs and Wallet.
  • Work efficiently to minimize guest wait time while maintaining guest service, accuracy, and quality.
  • Participate in training and development opportunities to enhance skills and knowledge.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays.
What We Offer

Target offers a competitive benefits package, including financial and education benefits, as well as opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.


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