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Associate General Manager
2 months ago
- 401(k)
- 401(k) matching
- Performance-based bonuses
- Dental coverage
- Flexible working hours
- Complimentary uniforms
- Health coverage
- Paid leave
- Profit-sharing opportunities
- Vision coverage
We are looking for a dynamic and skilled Assistant General Manager to become part of our team. Our organization is committed to delivering exceptional children's swimming lessons in an enjoyable atmosphere. As a vital member of our management team, you will be tasked with guiding, mentoring, and coaching our staff, ensuring families receive an outstanding experience, and propelling the business forward.
If you are eager to enjoy your work, motivated by your contributions, inspire families, and feel fulfilled daily, we would love to hear from you.
Requirements:
- Proficient swimming skills
- Experience working with children
- Strong communication and organizational abilities
- A genuine desire to have FUN
Duties and Responsibilities:
- Oversee and manage daily operations to ensure compliance with standard operating procedures.
- Assist the General Manager and department heads in completing daily responsibilities.
- Supervise the staff to ensure high productivity, exceptional performance, and positive employee morale.
- Collaborate with Deck Supervisors and Golden Teachers on matters related to class scheduling, student progress, customer service, and employee training.
- Provide sales and marketing training to qualified sales personnel.
- Guide the retail and vending departments to ensure a balanced product mix and appropriate pricing.
- Develop expertise in all technology platforms to achieve proficiency in bookings, class scheduling, reporting, and administrative tasks.
- Acquire comprehensive knowledge of pool operations to ensure member satisfaction.
- Foster a positive workplace culture and maintain high levels of employee engagement.
- Implement and oversee the Emergency Action Plan and all safety protocols relevant to the facility, training all staff accordingly.
- Maintain current certifications and stay informed on trends in aquatics and management.