Customer Service Representative

3 weeks ago


Decatur, Alabama, United States Ollie's Bargain Outlet, Inc. Full time
Customer Service Associate Job Description

Ollie's Bargain Outlet, Inc. is seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service, maintaining store appearance, and assisting with sales and operations.

Key Responsibilities:
  • Greet and acknowledge every customer with a positive and friendly approach.
  • Accurately and efficiently operate the register, approve refunds, and assist with training new Sales Associates.
  • Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
  • Communicate customer needs to Team Leaders when necessary.
  • Maintain the store appearance and complete any additional responsibilities as assigned.

Requirements:
  • High School diploma or equivalent preferred.
  • 6 months of prior retail experience preferred.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • A positive attitude and team player who wants to engage and serve customers.

Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a safe manner.

Ollie's Bargain Outlet, Inc. is an equal opportunity employer and welcomes applications from diverse candidates.

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