IT Support Specialist

1 week ago


Edgewood, Maryland, United States Brooksource Full time
IT Support Technician

Brooksource is seeking a skilled IT Support Technician to join our team. As a key member of our technical support team, you will play a critical role in providing timely and accurate support to our clients.

Responsibilities:
  • Resolve first-level service calls in a timely and professional manner.
  • Investigate and resolve technical issues, providing effective solutions and responses.
  • Monitor system activity and identify trends, positive or negative, in calls received.
  • Collaborate with various corporate departments and store personnel to ensure seamless support.
System Support:
  • Monitor system activity and inform team and manager of any perceived trends, positive or negative, in calls being received.
  • Create and monitor vendor service calls.
  • Develop an understanding and knowledge of operating environments, policies, and procedures.
  • Perform routine and regular preventative maintenance.
Devices Used:
  • Windows PCs and laptops
  • Windows tablets
  • Touchscreen monitors
  • Zebra TC8000s and WT6000s with RS5000 ring scanners
  • HP printers
  • Zebra and Datamax label printers
  • In-building network hardware and APs (Cisco)
  • Bluetooth and tethered hand scanners
  • Chromebox thin clients
  • Android tablets
Requirements:
  • Excellent problem-solving skills
  • Basic technical understanding of hardware, software, and networking systems
  • Ability to work as part of a team and independently
  • Excellent communication and organization skills
About Brooksource:

Brooksource provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, or any other protected characteristic.



  • Edgewood, Maryland, United States Radiant Technologies Full time

    Job Title: Support and Care SpecialistWe are seeking a Support and Care Specialist to join our team at Radiant Technologies.About the RoleThe Support and Care Specialist will be responsible for providing exceptional support and care to our guests and artists within the civic buildings.Key ResponsibilitiesProvide artist catering and guest support, including...


  • Edgewood, Maryland, United States Omega Ventures Full time

    We are seeking a highly skilled and organized Administrative Support Specialist to join our team at Omega Ventures. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of our business.Key Responsibilities:Manage incoming and outgoing correspondence, including emails and lettersProvide administrative support to...

  • IT Support Specialist

    4 weeks ago


    Edgewood, Maryland, United States Link Solutions Full time

    Job DescriptionLink Solutions, Inc. is seeking a highly skilled IT Support Specialist to join our team in a dynamic and innovative environment. As a key member of our team, you will be responsible for providing top-notch technical support to our clients, ensuring the smooth operation of our systems and infrastructure.Key Responsibilities:Technical Support:...


  • Edgewood, Maryland, United States Cascade Industries Full time

    About the RoleWe are seeking a highly organized and detail-oriented Legal Support Specialist to join our team at Cascade Industries. As a key member of our legal department, you will be responsible for providing administrative support to our lawyers and ensuring the smooth operation of our legal affairs.Key ResponsibilitiesAdministrative Support: Provide...


  • Edgewood, Maryland, United States Link Solutions, Inc. Full time

    Job Title: Computer User Support SpecialistLink Solutions, Inc. is seeking a skilled Computer User Support Specialist to join our team in Edgewood, MD.Job SummaryWe are looking for a highly motivated and detail-oriented individual to provide technical support and assistance to our users. The successful candidate will be responsible for troubleshooting and...


  • Edgewood, Maryland, United States Link Solutions, Inc. Full time

    Job DescriptionLink Solutions, Inc. is seeking a skilled Computer User Support Specialist to join our team in Edgewood, MD.Key Responsibilities:Provide timely and effective support to users via email, phone, or in-person.Troubleshoot and resolve hardware and software issues using automated tools and diagnostics.Install and configure new computers, hardware,...


  • Edgewood, Maryland, United States Radiant Technologies Full time

    **Job Summary**We are seeking a Support and Care Specialist for Civic Events to join our team at Radiant Technologies. As a key member of our team, you will be responsible for providing exceptional support and care to our guests and artists within our civic buildings.**Key Responsibilities**Provide artist catering and guest support, including wardrobe and...


  • Edgewood, Maryland, United States Brooksource Full time

    {"title": "IT Support Technician", "description": "IT Support TechnicianBrooksource is seeking an IT Support Technician to join our team. If you are looking to grow your career in technology, this role is a great fit. In this position, you will work within a collaborative environment to design, develop, and deliver custom solutions that make a big...

  • IT Support Specialist

    3 weeks ago


    Edgewood, Maryland, United States Brooksource Full time

    Brooksource is seeking an IT Support Technician to fill a contract position. The successful candidate will work in a collaborative environment to design, develop, and deliver custom solutions that make a big impact. In this role, you will work with a Fortune 500 client to resolve first-level service calls in a timely, accurate, and professional manner. You...


  • Edgewood, Maryland, United States Precise Systems (MD) Full time

    Job Overview At Precise Systems (MD), we are seeking an experienced Administrative Assistant to provide administrative, technical, and programmatic support at the DEVCOM Chemical Biological Center (CBC) to support the Research and Operations Directorate's missions, functions, and operations. Responsibilities * Assist the Branch Chief, Principal...


  • Edgewood, Maryland, United States Omega Ventures Full time

    Administrative Assistant OpportunityWe are seeking a highly organized and communicative Administrative Assistant to join our team at Omega Ventures in Bremen. As a key member of our international trading company, you will play a vital role in supporting our daily operations.Key Responsibilities:Manage the telephone switchboard and handle incoming...


  • Edgewood, Maryland, United States Precise Systems (MD) Full time

    Job SummaryPrecise Systems (MD) is seeking an experienced Administrative Assistant to provide administrative, technical, and programmatic support at the DEVCOM Chemical Biological Center (CBC) in Edgewood, Maryland.Key ResponsibilitiesAssist the Branch Chief, Principal Investigators, and other team members with budget and programmatic inquiries.Proactively...


  • Edgewood, Maryland, United States Ajilon Full time

    Ajilon Job DescriptionWe are seeking a highly organized and detail-oriented Clerical Assistant to join our team at Ajilon.Key Responsibilities:Accurately input various types of data into our database, ensuring precision and accuracy.Verify and cross-check data with source documents to detect and correct errors.Process paperwork, resolve credit card issues,...


  • Edgewood, Maryland, United States Catholic Charities of Baltimore Full time

    Job Summary: We are seeking a dedicated and compassionate Classroom Aide to join our team at Catholic Charities of Baltimore. As a key member of our Head Start/Early Head Start programs, you will play a vital role in promoting school readiness and family self-sufficiency through holistic services.Key Responsibilities:Provide support to teachers and staff in...


  • Edgewood, Maryland, United States Regional Women's Health Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Regional Women's Health Group. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and support to our patients and medical staff.Key ResponsibilitiesGreet patients and visitors, and assist and...


  • Edgewood, Maryland, United States OneStaff Medical Full time

    Diagnostic Imaging OpportunityWe are seeking a skilled Diagnostic Imaging Specialist to join our team at OneStaff Medical. As a Diagnostic Imaging Specialist, you will be responsible for performing echocardiography procedures and providing high-quality patient care.Job DetailsDuration: 13 weeksShift: 10 hours, daysEmployment Type: TravelAs a Diagnostic...


  • Edgewood, Maryland, United States OneStaff Medical Full time

    Job OpportunityWe are seeking a skilled Diagnostic Imaging Specialist to join our team at OneStaff Medical.About the JobSpecialty: Diagnostic ImagingDiscipline: Allied Health ProfessionalShift: 10 hours, daysEmployment Type: TravelResponsibilitiesAs a Diagnostic Imaging Specialist, you will be responsible for performing diagnostic imaging procedures,...


  • Edgewood, Maryland, United States OneStaff Medical Full time

    Job Title: Diagnostic Imaging SpecialistWe are seeking a skilled Diagnostic Imaging Specialist to join our team at OneStaff Medical. As a Diagnostic Imaging Specialist, you will be responsible for performing diagnostic imaging procedures using various imaging modalities, including echocardiography.Key Responsibilities:Perform diagnostic imaging procedures...


  • Edgewood, Maryland, United States DSA Full time

    Job Title: Information Assurance SpecialistDSA is seeking a highly qualified Information Assurance Specialist with an active secret clearance to support the Joint Program Executive Office for Chemical, Biological, Radiological and Nuclear Defense (JPEO CBRND) at Edgewood, MD.Key Responsibilities:Examine programs and systems to determine compliance with...


  • Edgewood, Maryland, United States DSA Full time

    Job Title: Information Assurance SpecialistDSA is seeking a highly qualified Information Assurance Specialist with an active secret clearance to support the Joint Program Executive Office for Chemical, Biological, Radiological and Nuclear Defense (JPEO CBRND) at Edgewood, MD.Job SummaryThis Specialist will provide information technology support services,...