Beverage Server
3 weeks ago
At WarHorse Casino, we are seeking a skilled Beverage Server to join our team. As a Beverage Server, you will be responsible for providing exceptional service to our guests, ensuring their wants and needs are consistently exceeded.
Key Responsibilities:- Provide prompt and efficient service of drinks ordered
- Properly input orders into the POS system
- Comply with all department rules, regulations, policies, and procedures
- Prepare set-ups and properly garnish drinks
- Retrieve used glasses
- Responsible for proper balance of server bank
- Attend periodic meetings and training sessions
- Promote positive public and employee relations
- Present oneself in a neat and clean appearance at all times
- Must be 19 years or older
- High school diploma or education equivalent required
- Previous customer service experience preferred
- Ability to interact with mobile devices and touch screen technology
- Previous experience using Smart Phones and/or Tablets applications strongly preferred
- Full insurance coverage offerings
- Quarterly incentive bonuses
- Vacation, vacation, and sick days
- HSA
- Collaboration skills
- Guest focus
- Communication proficiency
- Flexibility
- Problem-solving
- Ethical conduct
- Stress management/composure
Travel is not required for this position.
Work Hours:Due to the unpredictable nature of the hospitality/entertainment industry, team members must be able to work varying schedules to reflect the business needs of the property.
Certification Requirements:- Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes
- Gaming license required? Ability to secure and maintain NE gaming license
- Other certifications? ServSafe, Alcohol Awareness
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