DSW Store Associate Part-Time

1 week ago

Warwick, Rhode Island, United States Designer Brands Full time
Job Summary

As a Store Associate at Designer Brands, you will be responsible for providing exceptional customer service to our customers shopping in-store and through our omni-channel services. You will assess customer needs and provide assistance by executing our customer service model, always putting the customer first. Your duties will include performing salesfloor and warehouse functions throughout the store, including assisting customers, merchandise placement, completing in-store and online customer transactions, processing incoming shipments, regular cleaning, and maintenance. You will also be responsible for demonstrating behaviors that align with our company values and serving as a brand ambassador for our company.

Key Responsibilities:

Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.

Share the benefits of the DSW Loyalty program and enroll new members.

Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.

Maintain a neat, clean, and safe environment for our internal and external customers, including clearing trash from the aisles, cash wrap, and stockroom, returning shoes back to their location according to DSW standards, cleaning the associate breakroom and public restrooms, vacuuming, cleaning mirrors and front walkways along with any other housekeeping items deemed necessary.

Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize and maintain the stockroom.

Complete all functions of the fulfillment process including locating items, inspecting condition of product, packaging and label placement ensuring readiness for pick up/delivery.

Use of company tools to search product availability to order for the customer ie. iPhone, Register.

Perform other duties as assigned by the management team.

Requirements:

Must have the availability to meet the needs of the business.

Professional, friendly, and customer service focused.

Ability to move with tempo to meet time bound expectations.

Good verbal and written communication skills.

Proficient in use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator).

Must have the ability to spend up to 100% of working time standing or walking around the store.

Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis.

Stoop, kneel, crouch or crawl on a frequent basis.

Why Join Our Team?

At Designer Brands, we are committed to empowering our associates and building strong teams poised to disrupt the retail and footwear landscape through positive change. We invest in helping our associates learn, develop, achieve, and grow into strong leaders. We share a commitment to creating a culture fueled by engagement, excitement, optimism, and fun. We are dedicated to giving back and community involvement.

About Us:

Designer Brands Inc. is one of North America's largest designers, producers, and retailers of footwear and accessories. We operate a portfolio of retail concepts in more than 640 locations under the DSW Designer Shoe Warehouse and the shoe co. brands. We design and produce footwear and accessories through Camuto Group, a leading manufacturer selling in more than 6,400 stores worldwide.

Important Notice:

We learned of a fake job offer scam where individuals are using a company's name and branding to create emails and websites designed to trick individuals into providing personal information because they think they are applying for a job directly with the company. To combat this, companies are listing their legitimate hiring sites and communication methods. Our valid email addresses end in @dswinc.com, @designerbrands.com, and @camutogroup.com. Two examples of non-legitimate email addresses are ones that end in @designerbrands.info or @designerbrands.work (do not respond to interview requests or other messages from these). If you are not certain about a communication or an information request, a good practice is to independently look-up a contact for the company (do not use the contact method listed in the request) to verify that you are contacting the right person and not being deceived. If you want to verify a Designer Brands' related hiring request, please send a message to TalentAcquisition@hr.designerbrands.com. Please know we are working to do what we can to stop these scams.

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