Retail Sales Associate Part Time
3 weeks ago
Job Summary
As a Retail Sales Associate Part Time at BJ's Wholesale Club, you will be responsible for executing acquisition, renewing, upgrading, cross-selling BJ's Loyalty Programs, and providing excellent and efficient member service. You will also be responsible for merchandise returns, exchanges, pick-ups, and general customer service inquiries.
Key Responsibilities
• Promote the BJ's value proposition regarding acquisition, retention, perks, and the Member experience.
• Convert potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sell BJ's membership products to potential new and existing members with high energy and determination.
• Drive toward goal achievement, defined by business established benchmarks and results.
• Exhibit clear understanding of all BJ's Membership options, and Co-Brand credit card.
• Deliver superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.
Requirements
• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement.
• Basic math skills preferred.
• Computer proficiency preferred.
Work Environment
• Most of the time is spent frequently remaining in a stationary position on hard surfaces.
• There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
• Occasionally requires lifting objects up to 30 pounds.
• May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
• Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises.
• There may be occasional contact with cleaning agents.
Compensation
At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $15.50.
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