Spa Service Representative

3 weeks ago


Lake Forest, California, United States Hasm & Fs Inc Full time
Job Title: Spa Service Representative

Estimated Salary: $40,000 - $60,000 per year.

About Hasm & Fs Inc

We are a leading provider of massage and facial services with nearly 400 locations throughout the US and Canada. Our mission is to deliver high-quality professional services at affordable prices seven days a week.

Job Description:

We are seeking a skilled Spa Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service, promoting health and wellness benefits, and ensuring a positive guest experience.

Key Responsibilities:
  • Communicate sales promotions and service options with clients
  • Promote membership education and sales, including sales goals and incentives
  • Provide excellent customer service to members and guests
  • Welcome and greet members and guests upon arrival
  • Answer phones, book appointments, sell memberships, gift cards, and upgrades
  • Follow proper filing procedures/file maintenance
Required Skills and Qualifications:
  • Minimum 2 years of Sales/Customer Service Experience
  • Knowledge of Microsoft Office applications, Millennium (will train), and basic accounting principles
  • Excellent personal appearance, good verbal and written communication skills
Benefits:
  • Hourly wage plus commissions and bonuses
  • Flexible schedules
  • Professional and safe work environment
  • Employee discounts
  • Employee rewards program/employee referral bonus


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