Ocean Freight Operations Coordinator

4 days ago


Carson, California, United States Harmonious Hiring LLC Full time
Job Description

Harmonious Hiring LLC is seeking a highly skilled Ocean Freight Operations Specialist to join our team. As a key member of our logistics team, you will be responsible for coordinating the import and export of goods, ensuring timely and efficient delivery to our customers.

Responsibilities:

  • Communicate with overseas agents to initiate ocean import processing and ensure compliance with customs regulations.
  • Clear customs for imported goods through customs brokerage and manage all necessary documentation.
  • Consolidate or deconsolidate goods as needed to optimize logistics and reduce costs.
  • Research and select vendors/agents for ground transportation and arrange timely delivery.
  • Track delivery status and communicate information to applicable parties, ensuring transparency and accountability.
  • Manage accounting tasks, including AP/AR/closing, and maintain accurate records.
  • Input servicing information onto our internal system, ensuring data accuracy and integrity.
  • Prepare and report service activities to Part/Team manager(s), providing insights and recommendations for process improvement.
  • Troubleshoot customer inquiries and provide exceptional customer service.
  • Participate in ad-hoc projects as requested by management, demonstrating flexibility and a willingness to learn.

Requirements:

  • Bilingual - English/Korean preferred, with excellent communication and interpersonal skills.
  • Bachelor's Degree in a relevant field, such as logistics, supply chain management, or business administration.
  • Proficiency in Microsoft Office Suite, including Excel and Word.
  • Attention to detail and ability to work accurately in a fast-paced environment.
  • Knowledge of MS office, including Excel and Word, and ability to learn new software quickly.
  • Ability to work collaboratively as part of a team, with excellent communication and interpersonal skills.
  • Great communication skill and ability to build strong relationships with customers and colleagues.

Benefits:

  • Health, Dental, and Vision PPO Insurance.
  • Life, Short-Term, and Long-Term Disability Insurance.
  • 401(K) Plan.
  • 14 Paid Holidays.
  • Paid Time Off (starting at 12 days/year).
  • Additional Paid Leave (Bereavement, Wedding, Birth of Child, etc.).
  • Years of Service Awards.
  • Education Assistance Program (Eligibility-based).


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