Technical Program Manager for End User Services

3 days ago


Lake Forest, Illinois, United States Insight Global Full time

**Job Description:**

As a Technical Program Manager for End User Services at Insight Global, you will lead the hands-on technical execution of work completed with both internal and vendor implementation teams. You will work closely with business stakeholders to assess, evaluate, and prioritize technology solutions to drive end-user productivity and satisfaction.

**Key Responsibilities:**

  • Collaborate with business and IT leadership to develop business cases, define requirements, and design implementation and integration of infrastructure service solutions.
  • Lead and oversee work by internal and 3rd-party vendor teams.
  • Engage across the IT organization on end-user technology projects to support business goals and IT priorities.

**Requirements:**

  • Bachelor's degree and a minimum of 6 years relevant experience in end-user services engineering or a high school diploma and 8 years relevant experience in end-user services engineering.
  • Demonstrated technical expertise with designing policies to manage Windows and Mac workstations and mobile devices leveraging InTune, Autopilot, operating systems, and Group Policy.

**Salary Range:** $160,000 - $200,000 per year, depending on experience.



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