FT Assistant Manager
3 weeks ago
At Premium Brands Services, LLC, we're committed to empowering women and promoting self-expression through fashion. Our iconic plus-size brand, Lane Bryant, has been a leader in the industry for over 120 years. We're seeking a talented Assistant Manager to join our team and help drive our mission forward.
Assistant Manager Overview
The ideal candidate will be a strong leader who can inspire and motivate our team to deliver exceptional results. As an Assistant Manager, you'll be responsible for leading all activities related to associate and client engagement, including talent management, operational controls, and asset protection. You'll also be expected to operate as the Manager on Duty in the absence of another Manager.
We Value Our People
- Leads with a high degree of integrity and demonstrates care for all associates
- Supports all aspects of talent management, including recruiting, hiring, training, development, performance management, recognition, retention, and succession planning
- Assists in filling positions with qualified talent and develops internal bench strength
- Supports a personalized onboarding experience that positions associates for excellence in their role and career progression
- Partners with the Store Manager to recognize opportunities and adjusts strategy to align with business demands
- Utilizes continuous coaching to maximize the abilities of all associates and encourages growth, rewards, and recognizes achievement to drive retention and engagement
- Shares information and communicates clearly, fostering dialogue around solutions and continuous learning
- Assists in addressing conflict in a timely and appropriate manner
- Ensures compliance with company policies and procedures and applicable laws at all times
We Love Our Customer
- Represents Lane Bryant by adhering to 'Dress Your Best' guidelines and articulates current trends in every client interaction
- Educates associates on marketing initiatives, lifestyle concepts, and product knowledge
- Creates a culture that inspires and empowers the team to consistently exceed client expectations
- Ensures business is driven by each segment with the Roles Leader program
- Leads and directs execution of tasks, driving a high level of productivity
- Models and coaches Lane Selling behaviors to drive store performance
- Adjusts schedules to flex to the needs of the business and optimize store payroll
- Resolves customer concerns quickly and effectively and empowers the team to do the same
We Win As A Team
- Fosters a culture that embraces diversity in thought, background, and experience
- Demonstrates transparency and influences in a courageous and respectful way to drive strategy and results
- Ensures all communications are shared with the appropriate audience
- Creates and supports a culture that values how work is done as much as the outcome
- Reports to work as scheduled and records time worked accurately using the time and attendance system
- Remains flexible to the needs of the business
We Take Action and Own Our Results
- Drives operational excellence, leading by example and setting the standard for a high-performing culture
- Using the Brand Guide, supports visual updates and maintains visual merchandising standards
- Partners with the Store Manager to recognize opportunities and adjusts strategy to align with business demands
- Prioritizes and controls workload through successful planning and delegation
- Manages controllable expenses
- Complies with Asset Protection policies and practices and promotes health and safety within the store
We Innovate and Learn Fast
- Pushes for innovative solutions that bring originality to the organization
- Embraces change and leads teams with a sense of urgency and agility
- Sets strategies for the team that promote a test and learn culture
- Initiates continuous product movement based on Brand directives, client profile, and store sales
- Creates an environment that promotes taking risk and out-of-the-box thinking
Qualifications
- Strong communication, supervisory, and customer service skills
- 6 months to 1 year of specialty retail experience; selling environment preferred
- Prior management experience preferred
- Technology proficient and strong business acumen
- Works a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts
- Must be able to read, write, and communicate in English; other languages desirable
- High school diploma (or equivalent) required
Position Requirements
- Constantly moves throughout the store to assist customers, retrieve merchandise, complete floor sets, unpack and replenish stock, and complete other tasks; frequently involves prolonged pushing, pulling, bending, squatting, and reaching and may involve tight or confined spaces
- Frequently operates the computerized register system
- Responds in person to occasional, unscheduled store banking requirements and store alarms
- Adjusts or moves objects (garment racks, mannequins, etc.) or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available
- Retrieves merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing an 8-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using an 8-foot ladder
- Constantly interacts with and assists coworkers and clients and other members of the public
Location:
Store 6304-Crossgates-LaneBryant-Albany, NY 12203Position Type:Regular/Full timeEqual Employment OpportunityPremium Brands Services, LLC is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
Premium Brands Services, LLC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
New York Pay Information: https://knitwellgroup.com/assets/NY-Posting-LB.pdf
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