Laser Field Service Technician

4 weeks ago


Novi, Michigan, United States Insight Global Full time

Job Summary: Insight Global is seeking a skilled Laser Field Service Engineer to join their industrial manufacturing client's IMO Division. The successful candidate will travel to customer locations to repair or modify Komatsu/NTC laser equipment and provide technical support. Key responsibilities include:

Key Responsibilities:

  • Travel to customer locations to repair or modify laser equipment
  • Provide technical support to customers
  • Perform PM inspections
  • Calculate and prepare accurate quotations for service
  • Prepare and present final reports to customers
  • Provide warranty service and support
  • Contact customers on a regular basis for customer relationships
  • Provide technical phone support
  • Support new machine installations

Requirements:

  • Associate's Degree in Mechanical Engineering or equivalent experience
  • 1-2 years of experience in laser maintenance, Electrical Engineering background
  • Valid driver's license and active passport for travel
  • Knowledge of MS Office Suite and ability to learn other software programs
  • Ability to read and interpret documents, write routine reports, and calculate figures

Benefits: Insight Global offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.



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