Senior Technology Trainer

4 weeks ago

Carrollton, Texas, United States Latham & Watkins Full time

About Latham & Watkins:

Latham & Watkins is a global law firm that consistently ranks among the top firms in the world. Our success is largely determined by our commitment to hiring and developing the best talent, creating a team that provides our clients with exceptional work and service.

We are driven by our core values: respect, innovation, and collaboration.

About the Role:

The Senior Technology Trainer is a key member of Latham's Technology team. This role will provide high-level technology training to lawyers and professional staff, working with local and global teams to consult, plan, design, and support training services.

This role will be located in our Paris office.

Responsibilities & Qualifications:

  • Provide assistance and training to end users for firm-approved applications through various methods, including classroom learning, webinars, remote sessions, and one-to-one requests.
  • Consult with attorneys and business services staff to understand process and workflow, and how Latham Technology can help.
  • Identify training needs and ensure requests from individuals are offered the correct resources.
  • Prepare training materials, including handouts, follow-up notes, and written documentation.
  • Coordinate and schedule training sessions, including booking relevant spaces, ensuring audio/visual mediums are prepared, confirming, and recording attendance.
  • Work with the Global Technology Training team to ensure a consistent level of training is delivered firmwide and assist with software upgrades, implementations, and wider projects.

We're looking for someone who:

  • Is passionate about training and upskilling others and has confidence in delivering instructional presentations.
  • Has the ability to communicate with a range of seniorities and deliver excellent customer service.
  • Works quickly and autonomously, yet engages with and seeks the contribution of stakeholders and peers on a regular basis.

Requirements:

  • Experience in training and/or teaching, ideally software, and working within a law firm or professional services environment.
  • Knowledge and proficiency in a wide variety of software programs, including Windows 10 and Microsoft Office (latest versions), document management systems, timekeeping software, and communications technologies (iManage, InTapp, and Microsoft Teams, specifically, would be beneficial).
  • An enjoyment for, and the flexibility to, travel to other offices as required.
  • Fluency in English and French is essential. Spanish and/or Italian language skills are highly desirable but not essential.

Benefits & Additional Information:

  • Successful candidates will be provided with an outstanding career opportunity and welcoming environment, as well as a generous total compensation package with bonuses awarded in recognition of both individual and firm performance.
  • Eligible employees can participate in Latham's comprehensive benefit program, which includes lunch vouchers, health insurance, group income protection, life assurance, a profit-sharing plan, a pension plan, wellness programs, employee discounts, and more.
  • Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms and advance these commitments through the work of our Global Citizenship department.

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