Customer Service Representative

3 weeks ago


Calumet, Pennsylvania, United States EZCORP Full time
About EZCORP

At EZCORP, we're on a mission to provide an exceptional customer experience. As a Retail Customer Service Representative, you'll be the face of our company, interacting with customers daily to help them find what they need.

Compensation and Benefits

We offer a competitive salary of approximately $45,000 per year, based on experience. In addition to a great income, you'll also enjoy free health insurance, competitive wages, and a 401(k) with company match. Plus, you'll have access to generous paid time off, holiday pay, and a store discount.

About the Role

This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Responsibilities
  • Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Process sales, loans, and extensions
  • Perform opening and closing store duties


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