Current jobs related to Client Support Specialist - Troy, Michigan - Intrepid Control Systems

  • Client Service Specialist

    4 weeks ago

    Troy, Michigan, United States Trion Solutions Full time

    Job Title: Client Service SpecialistTrion Solutions is seeking a highly skilled Client Service Specialist to join our team. As a Client Service Specialist, you will be responsible for providing exceptional client service to our clients and employees, ensuring that their needs are met and exceeded.Responsibilities:Provide first-class client service through...

  • Client Success Specialist

    2 weeks ago

    Troy, Michigan, United States Kapnick & Company, Inc. Full time

    Job Title: Client Success SpecialistJob Summary:We are seeking a highly motivated and detail-oriented Client Success Specialist to join our team at Kapnick & Company, Inc. As a Client Success Specialist, you will play a critical role in ensuring the success of our clients by providing exceptional service and support.Key Responsibilities:* Assist with...

  • Client Communication Specialist

    2 weeks ago

    Troy, Michigan, United States Perry Johnson Mortgage Company, Inc. Full time

    Perry Johnson Mortgage Company, Inc. is seeking a skilled Client Communication Specialist to join our team. As a key member of our team, you will play a vital role in helping clients achieve their dream of home ownership and financial freedom. Our comprehensive benefits package, paid training, and professional development opportunities will ensure you have...

  • Client Onboarding Specialist

    2 months ago

    Troy, Michigan, United States Grid4 Communications Full time

    Job OverviewClient Onboarding Specialist - Elevating Client Experiences & Solution Implementation at Grid4 CommunicationsAre you a seasoned professional with a flair for technology and a strong history of facilitating transformative changes in client onboarding and solution implementation? Grid4 Communications, a prominent Managed Service Provider, is on the...

  • Travel Nurse ICU Specialist

    4 weeks ago

    Troy, Michigan, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse ICU SpecialistTRS Healthcare is seeking a skilled Travel Nurse ICU Specialist to join their team in Troy, New York.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelTRS Healthcare Job ID #1214967. Pay package is based on 12...

  • Client Care Specialist

    2 months ago

    Troy, Michigan, United States Serenity Center Full time

    Serenity Center is seeking a dedicated and compassionate Client Care Specialist to join our growing Serenity Gold program. This unique program provides psychotherapy services directly within assisted living facilities, bringing vital mental health support to residents in their homes. As a Client Care Specialist, you will play a crucial role in ensuring the...

  • Client Communication Specialist

    3 weeks ago

    Troy, Michigan, United States Perry Johnson Mortgage Company, Inc. Full time

    About the RolePerry Johnson Mortgage Company, Inc. is seeking a highly skilled Client Communication Specialist to join our team. As a key member of our organization, you will play a vital role in helping clients achieve their dream of home ownership and financial freedom.Key ResponsibilitiesContact and transfer clients to other parties and persuade them on...

  • Explore Support Specialist

    1 month ago

    Troy, Michigan, United States Wyndy LLC Full time

    Support Specialist Job DescriptionAt Wyndy LLC, we are seeking a highly skilled Support Specialist to join our team. As a Support Specialist, you will be responsible for providing assistance and guidance to individuals in need.Key Responsibilities:Offer support and problem-solving to promote the well-being and success of individualsCollaborate with various...

  • Automotive Diagnostic Support Specialist

    1 week ago

    Troy, Michigan, United States Noblesoft Technologies Full time

    Job Title: Automotive Diagnostic Support SpecialistJob Summary:We are seeking an experienced Automotive Diagnostic Support Specialist to join our team at Noblesoft Technologies. As an Automotive Diagnostic Support Specialist, you will provide direct support to our client dealerships for diagnostic software and hardware issues related to specific vehicle...

  • Client Support Ambassador

    2 weeks ago

    Troy, Michigan, United States Shore Marketing Group Full time

    Client Support AmbassadorShore Marketing Group is seeking a highly motivated and enthusiastic Client Support Ambassador to join our team. As a key member of our Client Support team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Interact with potential customers to educate them on...

  • Technical Support Specialist

    2 weeks ago

    Troy, Michigan, United States TEKsystems Full time

    Job DescriptionTEKsystems is seeking a skilled Technical Support Specialist to join their team. This role involves troubleshooting client issues related to network connectivity and functionality in their Kiosk products deployed at customer sites.Key Responsibilities:Provide remote support to clients with network connectivity issuesCollaborate with the team...

  • Client Communication Specialist

    2 months ago

    Troy, Michigan, United States Perry Johnson Mortgage Company, Inc. Full time

    About the RolePerry Johnson Mortgage Company, Inc. is a leading mortgage lender seeking a highly skilled Client Communication Specialist to join our team. As a Client Communication Specialist, you will play a critical role in helping clients achieve their dream of homeownership and financial freedom.Key ResponsibilitiesEstablish and maintain strong...

  • Account Support Specialist

    2 months ago

    Troy, Michigan, United States Entrega Full time

    Job Title: Account Support SpecialistEntrega, a global business-to-business Technology Services and Solutions Company, is seeking a highly skilled Account Support Specialist to join our team. As a key member of our organization, you will provide consultative services to clients for custom and dynamic web-based software products.Key Responsibilities:Utilize...

  • Clinical Support Specialist

    2 weeks ago

    Troy, Michigan, United States Ciber Full time

    Clinical Support SpecialistAt HTC Global Services, we're seeking a highly skilled Clinical Support Specialist to join our team. As a key member of our support team, you'll provide first and second-level support to healthcare employees and patients, utilizing your exceptional customer service skills and clinical knowledge.Key Responsibilities:Provide timely...

  • Clinical Support Specialist

    1 week ago

    Troy, Michigan, United States Ciber Full time

    At HTC Global Services, we are seeking a skilled Clinical Support Specialist to join our team. As a Clinical Support Specialist, you will provide first and second-level support to healthcare employees and patients, utilizing your clinical knowledge and customer service skills to drive efficiencies in patient care.The ideal candidate will have a strong...

  • Software Support Specialist

    1 week ago

    Troy, Michigan, United States Tyler Technologies Full time

    Job SummaryAs a Software Support Specialist at Tyler Technologies, you will be responsible for providing high-level diagnosis and support to staff, as well as resolving complex client inquiries and problems effectively and efficiently. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal...

  • Automotive Technical Support Specialist

    1 week ago

    Troy, Michigan, United States Noblesoft Technologies Full time

    Job Title: Automotive Technical Support SpecialistJob Summary:We are seeking an experienced Automotive Technical Support Specialist to join our team at Noblesoft Technologies. The successful candidate will provide technical support to our clients in the automotive industry, troubleshooting complex issues with vehicle systems and software.Key...

  • Client Service Representative

    2 weeks ago

    Troy, Michigan, United States Ameriprise Full time

    Job SummaryWe are seeking a highly skilled Client Service Specialist to join our team at Ameriprise Financial. As a Client Service Specialist, you will be responsible for providing exceptional client service and support to our clients and advisors.Key Responsibilities: Provide reception support, including answering phones, greeting clients, and addressing...

  • Technical Support Specialist

    4 weeks ago

    Troy, Michigan, United States TEKsystems Full time

    Job DescriptionTEKsystems is seeking a skilled Technical Support Specialist to join their team.Key Responsibilities:Provide technical support to clients via remote meansTroubleshoot network connectivity issues in Kiosk productsCollaborate with the team to resolve complex technical issuesRequirements:Good networking concepts and fundamentalsExperience...

  • Direct Support Specialist

    2 weeks ago

    Troy, Michigan, United States Macomb Residential Opportunities Full time

    Macomb Residential Opportunities is seeking compassionate and dedicated professionals to join our team as Direct Support Specialists. In this role, you will work with patients in an adult group home/community living support setting, providing care and support to individuals with intellectual and developmental disabilities. Your duties will include performing...

Client Support Specialist

2 months ago

Troy, Michigan, United States Intrepid Control Systems Full time

Position: Customer Service Representative

Company: Intrepid Control Systems

Job Overview: We are seeking a dedicated and approachable Customer Service Representative who excels in efficiently managing tasks to completion. This role is pivotal in assisting our team and clients with inquiries related to product availability, pricing, shipping timelines, and any potential delays.

Key Responsibilities:

  • Exhibit a courteous and professional demeanor when interacting with callers and visitors.
  • Provide customers with updates on product availability, pricing, shipping schedules, and any delays.
  • Respond to customer emails promptly and professionally, ensuring all communications are addressed within a 24-hour timeframe.
  • Utilize software tools such as BlueSky and QuickBooks for processing outgoing orders.
  • Conduct research and compile data for various reporting needs.
  • Manage product shipments efficiently.
  • Process customer orders and coordinate shipments within a 24-48 hour window.
  • Maintain organized office forms and documents using software applications like Microsoft Office and Google Apps.
  • Keep files updated and organized, regularly purging outdated information.
  • Operate standard office equipment effectively (telephone, computer, printer, scanner, etc.).
  • Collaborate with the team to achieve business objectives.
  • Communicate current requirements to team members and other departments.
  • Perform additional duties as assigned.

Essential Skills:

  • Customer Relationship Management
  • Professional Communication
  • Problem-Solving Abilities
  • Effective Oral and Written Communication
  • Team Collaboration
  • Organizational Skills
  • Mathematical Proficiency
  • Planning and Time Management
  • Computer Proficiency
  • Familiarity with ICS Products

Education and Experience Requirements:

  • High school diploma or equivalent.
  • A minimum of two years in business administration or a related role within a professional setting.
  • One to two years of experience with Microsoft Office Suite (Word, Excel, Outlook, etc.).

Preferred Qualifications:

  • Associate's degree in business administration or a related field.
  • Two to five years of experience in business administration or a similar capacity.

Additional Qualifications:

  • Self-motivated individual capable of working independently.
  • Able to engage with individuals of varying skill levels.
  • Possess a valid driver's license with a clean driving record.
  • Must successfully pass a background check.
  • Willingness to work overtime as necessary.