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Fitness Operations Manager

1 month ago

Shakopee, Minnesota, United States Planet Fitness - PF Baseline Fitness Full time
Job Description
At Planet Fitness - PF Baseline Fitness, we're seeking a highly motivated and customer-focused Team Lead to join our team. As a key member of our gym operations team, you will be responsible for assisting in the oversight of our club to ensure a positive member experience and financially successful club.

Key Responsibilities:
  • Assist in member service oversight to ensure all staff provide exceptional customer service.
  • Oversee front desk operations, including greeting and meeting potential members, and providing gym tours.
  • Facilitate member service issues and questions, and provide backup support to the Club Manager as needed.
  • Assist in maintaining the cleanliness and appearance of the gym.
  • Contribute to marketing efforts, ensuring staff is aware and trained on current promotions.

Requirements:
  • Strong customer service skills and ability to communicate effectively with members and staff.
  • Basic computer proficiency and organizational skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including paid time off and training opportunities.

Join Our Team:

We're committed to creating a positive and inclusive work environment that values diversity and promotes a culture of excellence. If you're a motivated and customer-focused individual who is passionate about delivering exceptional member experiences, we encourage you to apply for this exciting opportunity.