Parts Sales Representative

4 weeks ago


Salt Lake, Utah, United States J.B. Poindexter Full time
Job Summary

The Parts Sales Representative will work directly with customers to provide administrative support, process orders, and respond to customer inquiries. The ideal candidate will have experience in a parts sales environment and be proficient in large ERP systems.

Key Responsibilities
  • Process orders in a timely and accurate manner
  • Work closely with sales and branch employees to grow the parts business
  • Respond to customer inquiries and provide quotes and invoices
  • Enter customer orders and ensure timely fulfillment
  • Recommend major purchases for quick turn inventory items
  • Assist with annual physical inventory
  • Develop and recommend initiatives to improve branch and company results
  • Answer department phone calls and develop outside customers for parts
  • Respond to phone and email inquiries
  • Direct callers to other departments or team members as appropriate
  • Produce, review, and approve bids, quotes, and sales orders
  • Provide feedback and new ideas for improving the department and company
  • Support other customer service representatives as needed
  • Update system records for customer master data
Requirements
  • Parts sales environment experience preferred
  • Experience with large ERP systems preferred
  • Experience with Salesforce a plus
About Us

At J.B. Poindexter & Co., Inc., we offer a comprehensive benefits package, 401(k) savings plan, tuition reimbursement, and paid holidays. We are an equal employment opportunity employer and prohibit discrimination and harassment of any type.



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