Customer Service Team Lead

4 weeks ago


Ocoee, Florida, United States Circle K Full time

At Circle K, we're looking for a skilled Customer Service Team Lead to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Your expertise will also be utilized to train and develop new Customer Service Representatives, ensuring they have the skills and knowledge needed to excel in their roles. Additionally, you'll be responsible for performing shift supervision, completing store merchandise build-to's, and receiving and verifying vendor deliveries. If you're passionate about delivering outstanding customer experiences and have a strong background in retail operations, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Provide prompt, courteous customer service and resolve customer issues on shift
  • Provide training assistance to new Customer Service Representatives
  • Perform shift supervision
  • Complete all store merchandise build-to's
  • Complete a grocery order and delivery
  • Receive and verify vendor deliveries


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