Customer Support Manager Lead
6 days ago
This Technical Support Services Manager position requires an experienced professional to lead our team of technical customer support specialists. As a manager, you will oversee the daily operations of a diverse and experienced remote team, ensuring timely responses and resolutions in accordance with service level policies and standards.
You will be responsible for managing and leading the team, providing guidance and mentorship, and fostering their professional growth and development. Additionally, you will ensure high levels of customer satisfaction by monitoring support processes and responding to feedback.
The successful candidate will have a minimum of 7 years of professional experience in Information Technology, including at least 2 years of experience in internal and external technical customer support, and a minimum of 3 years in a supervisory or project management role within IT, technical customer support, or customer support.
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Customer Relationship Lead
6 days ago
Lenexa, Kansas, United States Vets Hired Full timeJob Overview: We are seeking a skilled Sales Account Manager to join our team at Vets Hired. In this role, you will be responsible for managing a diverse portfolio of customer accounts, providing expert guidance and solutions to address their needs and preferences.Serve as the primary point of contact for both prospective and existing clients, fostering...
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Customer Support Specialist
2 weeks ago
Lenexa, Kansas, United States BASYS Processing Inc. Full time**Hours of Operation**7am-7pm CST**Varying shifts will apply**SummaryMaintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision and values of the organization. Perform a variety of activities that result in one call resolution for inbound customer support calls. Responsible for monitoring and assisting...
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Customer Support Specialist
4 weeks ago
Lenexa, Kansas, United States BASYS Processing Inc. Full time**Hours of Operation** 7am-7pm CST **Varying shifts will apply** Summary Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision and values of the organization. Perform a variety of activities that result in one call resolution for inbound customer support calls. Responsible for monitoring and...
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Operations Support Manager
3 weeks ago
Lenexa, Kansas, United States Jack Henry & Associates Full timeDescription & RequirementsAt Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We...
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Operations Support Manager
4 weeks ago
Lenexa, Kansas, United States Jack Henry & Associates Full timeDescription & RequirementsAt Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We...
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Customer Service Manager
7 days ago
Lenexa, Kansas, United States HAARSLEV Full timeAbout HaarslevWe are a leading processing technology company dedicated to creating a better tomorrow through innovative solutions. Our mission is to provide powerful processing solutions engineered to benefit the global environment.The Job DescriptionThis role involves leading internal customer service activities and proactive service functions for the...
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Partner Support Manager
1 week ago
Lenexa, Kansas, United States BASYS Processing Inc. Full timeSummary Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision and values of the organization.? Perform a variety of activities to manage our partner relationships and experiences to deliver profitability and excellent customer service. Responsibilities include; auditing partner portfolio, consulting...
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Operations Manager Lead
3 days ago
Lenexa, Kansas, United States Performance Contracting Full timeJob OverviewWe are seeking a skilled Operations Manager to join our team at Performance Contracting. As an Operations Manager, you will play a vital role in overseeing commercial glass and glazing projects from conception to completion.The successful candidate will have a strong background in construction management, with experience in leading teams and...
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Produce Department Lead Manager
4 days ago
Lenexa, Kansas, United States Walmart Full time**Job Overview**We are seeking a highly skilled and experienced Produce Department Lead to join our team. As a key member of our store's management, you will be responsible for driving sales in the produce department, supervising a team of hourly associates, and ensuring that our members receive exceptional service.**Key Responsibilities:**Sales: Drive sales...
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Customer Service and Support Representative I
2 weeks ago
Lenexa, Kansas, United States Rally House Full timeRally House is a specialty retail store that carries all things local We are looking for people who are enjoy working for a growing organization, as we currently operate 250+ stores nationwide, with many more to come You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match,...
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Customer Support Coordinator
4 days ago
Lenexa, Kansas, United States Hartfiel Automation, Inc. Full timeJob Description">The Sales and Service Associate will be responsible for communicating with customers to process orders and resolve inquiries, working closely with the sales team to provide excellent support, and developing and maintaining strong relationships with suppliers.">Key Responsibilities">">Process customer orders and resolve inquiries via phone...
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Customer Service and Sales Manager
1 day ago
Lenexa, Kansas, United States Hy-Vee Full timeJob OverviewThis is a dynamic role that requires a high level of energy, enthusiasm, and commitment to excellence. As a Health Market Department Manager, you will be responsible for leading a team of employees, managing daily operations, and driving sales growth.Key Responsibilities:Leadership: Recruit, hire, train, supervise, discipline, and evaluate all...
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Customer Service Operations Manager
6 hours ago
Lenexa, Kansas, United States HAARSLEV Full timeJob Overview:">The Commercial Service Business Manager plays a pivotal role in driving the commercial service activities of Haarslev US, ensuring seamless internal customer service and proactive service functions.">About the Role:">This key position is responsible for leading our customer service delivery process, working closely with operations and supply...
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Technical Support Services Manager
5 days ago
Lenexa, Kansas, United States Jack Henry & Associates Full timeAbout the TeamWe are a dynamic team of technical customer support specialists dedicated to delivering exceptional customer service. Our team is passionate about helping customers resolve complex technical issues, and we are committed to continuous improvement.As a Technical Support Services Manager, you will be part of a collaborative and supportive team...
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Retail Customer Support Specialist
4 days ago
Lenexa, Kansas, United States Rally House Full timeRally House is a dynamic retail organization with a growing presence across the country. As we expand, we are seeking highly skilled professionals to join our team as Customer Service and Support Representatives I. In this role, you will serve as the primary point of contact for both external and internal customers, providing exceptional support and...
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Manager, Customer Accounts
3 days ago
Lenexa, Kansas, United States KGPCo Full timeOverview KGPCo is the go-to partner to Communications Service Providers. Our customers rely on our extensive range of network solutions and services to help them build, maintain, and transform networks that connect the world. The communications industry is evolving every day and we are at the frontline of these innovations. From ground to cloud, the...
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Customer Service and Support Liaison
4 days ago
Lenexa, Kansas, United States Rally House Full timeWe are committed to delivering an exceptional customer experience at Rally House, and our Customer Service and Support Representatives I play a vital role in achieving this goal. In this position, you will be responsible for supporting external and internal customers, including responding to inquiries, resolving issues, and providing assistance with...
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Customer Service Liaison
4 days ago
Lenexa, Kansas, United States Integrated Polymer Solutions Full timeJob OverviewIntegrated Polymer Solutions (IPS) is a leading developer and manufacturer of advanced materials and engineered components, focused exclusively on high-value end markets such as aerospace, defense, medical, semiconductors, robotics, energy, and industrial applications. The company has 9 highly respected brands: AkroFire, ABBA Roller, Icon...
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Revit Implementation Lead
19 hours ago
Lenexa, Kansas, United States Kiewit Full timeKiewit Engineering Group, Inc is a leader in providing comprehensive engineering consulting and design services. Our Industrial and Water Engineering division is seeking a highly skilled Revit Implementation Lead to support our BIM initiatives.About the Role:The ideal candidate will have a strong background in Revit, including experience with customization,...
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Parts Customer Support Specialist
21 hours ago
Lenexa, Kansas, United States Crown Equipment Full timeCrown Equipment Corporation is seeking a skilled Parts Customer Care Representative to join their team. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.Job OverviewAs a Parts Customer Care Representative, you will be responsible for answering and processing incoming parts calls from...