Transportation Operations Supervisor
2 days ago
We are a leading distributor of specialty food products to the foodservice and hospitality industries. Our commitment to quality, service, and innovation has earned us a reputation as one of the most trusted names in the industry.
Job Title: Transportation Operations SupervisorSalary: $70,000 - $80,000 per year
About the RoleWe are seeking an experienced Transportation Operations Supervisor to join our team. In this role, you will be responsible for coordinating the activities of drivers to maximize productivity, while ensuring prompt and effective service to our customers. You will also be responsible for managing driver performance, enforcing company policies, and maintaining positive working relationships with customers and drivers.
You will play a vital part in our team's efforts to maintain high levels of customer satisfaction and drive business growth. If you have a strong work ethic, exceptional attention to detail, and excellent communication skills, we encourage you to apply.
Key Responsibilities- Establish and maintain positive and professional working relationships with customers and drivers.
- Manage driver performance and take proper disciplinary steps when necessary.
- Know, support, and enforce company policies.
- Collaborate with the Routing Team to improve service levels, on-time pick-up and delivery.
- Monitor and address all speeding and idling issues.
- Visit customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
- Reinforce all SOPs for DOT inspections.
- Coordinate the training and onboarding of new drivers.
- First line of supervision for drivers.
- Ensure that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies.
- Review and implement company policy regarding parking tickets and driving violations.
- Address immediate driver concerns with routes, equipment, or procedures.
- Oversee fuel card expenses and approve all related invoices.
- Ensure safety and federally administered compliance regulations are enforced for equipment, and employees.
- Ensure that drivers have a clear understanding of the customers' needs and expectations.
- Ability to answer and train DOT safety compliance issues, ensuring that drivers follow Pre/Post-Trip inspection guidelines.
- Monitor CDL credentials that prevent drivers from operating a commercial vehicle.
- Manages Hours of Service (HOS) to ensure DOT compliance.
- Schedule all vacation/leave of absence for all drivers and helpers.
- Administer the Driver's hand truck policy and repairs.
- Apply sound communication and motivational techniques, to supervise, counsel, and discipline drivers.
To be successful in this role, you will need:
- A valid CDL A or B license.
- The ability to read and write English at least at a high school level of proficiency.
- At least two years of experience working as a Driver Manager for a trucking company.
- Excellent written and verbal communication skills.
- Ability to write routine reports and correspondence.
- Able to speak Spanish is helpful.
- MS Suite, Outlook, Excel.
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