Contact Center Operations Manager
2 weeks ago
The Contact Center Manager will play a critical role in leading and managing the contact center operations at RTC Communications. As a key member of our management team, you will be responsible for driving performance, ensuring exceptional service delivery, and creating strategies to enhance efficiency and customer satisfaction.
- Our company exists to provide quality and reliable communications, entertainment, and technology products and services to Southern Indiana.
- We seek to deliver the future today to our customers and community.
- Our number one priority has been to combine state-of-the-art technology and old-fashioned service to provide the highest quality communications available.
- Manage the daily operations of the contact center, ensuring smooth workflow and effective communication for a team of customer service representatives.
- Lead, motivate, and mentor a team of customer service representatives to constantly improve sales performance, while working with other team leaders and supervisors.
- Establish and track key performance indicators (KPIs) to evaluate the performance of the team and implement strategies for continuous improvement.
- Develop training programs and materials to ensure staff are equipped with the knowledge and skills to deliver high-quality service that enhances appropriate sales skills.
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Call Center Leadership Position
2 weeks ago
Montgomery, Indiana, United States RTC Communications Full timeContact Center OperationsRTC Communications is seeking a highly skilled Contact Center Manager to join our team. As a key member of our management team, you will be responsible for leading and managing the contact center operations, driving performance, and ensuring exceptional service delivery.Our team operates under a fast-paced environment where critical...
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Service Delivery Excellence Director
2 weeks ago
Montgomery, Indiana, United States RTC Communications Full timeAbout the CompanyRCT Communications offers a competitive compensation package, including a generous base salary, performance bonuses, and outstanding health benefits. Our company culture values innovation, ingenuity, and integrity.Job DescriptionThe Contact Center Manager will be responsible for team management, performance monitoring, process optimization,...
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Distribution Center Operations Manager
2 weeks ago
Montgomery, Alabama, United States Big Lots Full time**Job Overview:**We are looking for an experienced Distribution Center Operations Manager to join our team. This role will be responsible for managing the day-to-day operations of the distribution center, including supervising staff, maintaining equipment, and ensuring compliance with company policies.**Key Responsibilities:**Supervise a team of maintenance...
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Distribution Center Operations Manager
3 weeks ago
Montgomery, Alabama, United States Big Lots Full timeJob SummaryA highly skilled Maintenance Supervisor is needed to oversee the day-to-day operations of our Distribution Center. As a key member of our team, you will be responsible for ensuring that all maintenance activities are conducted in accordance with company policies and procedures.Key Responsibilities:Manage the departmental shift preventative...
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Sylvan Learning Center Manager
3 weeks ago
Montgomery, Alabama, United States Sylvan Learning Center - Columbus, GA Full timeAbout the Role: The Center Director is responsible for driving the success of the Sylvan Learning Center in Columbus, GA. This includes managing the customer experience, sales, and local marketing strategies to achieve performance goals. Key Responsibilities:Oversee the day-to-day operation of the Center, ensuring a consistent quality educational experience...
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Electrical Project Manager
7 days ago
Montgomery, United States ZipRecruiter Full timeWelcome to AMCON, an innovative firm with 20 years of experience building turnkey industrial contracting services. With a team of highly skilled professionals, we navigate the complexities of mechanical systems, electrical installations, and plumbing services with precision and efficiency. Our focus on quality craftsmanship and adherence to industry best...
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Data Center Operations Expert
2 days ago
Montgomery, Alabama, United States SMS Data Products Group Full timeJob SummaryWe are looking for a Data Center Operations Expert with expertise in VMware virtualization to join our team. The ideal candidate will have experience in managing virtual and/or storage infrastructure, as well as knowledge of VMware vSphere data center, vCenter Server Appliance (vCSA), ESXi hypervisor, PhotonOS, and other related technologies.
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Electrical Project Manager
1 week ago
Montgomery, United States AMCON Full timeJob DescriptionJob DescriptionWelcome to AMCON, an innovative firm with 20 years of experience building turnkey industrial contracting services. With a team of highly skilled professionals, we navigate the complexities of mechanical systems, electrical installations, and plumbing services with precision and efficiency. Our focus on quality craftsmanship and...
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Electrical Project Manager
3 days ago
Montgomery, United States AMCON Full timeWelcome to AMCON, an innovative firm with 20 years of experience building turnkey industrial contracting services. With a team of highly skilled professionals, we navigate the complexities of mechanical systems, electrical installations, and plumbing services with precision and efficiency. Our focus on quality craftsmanship and adherence to industry best...
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Electrical Project Manager
1 day ago
Montgomery, United States ZipRecruiter Full timeJob DescriptionJob Description Welcome to AMCON, an innovative firm with 20 years of experience building turnkey industrial contracting services. With a team of highly skilled professionals, we navigate the complexities of mechanical systems, electrical installations, and plumbing services with precision and efficiency. Our focus on quality craftsmanship...
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Center Director Leader
2 weeks ago
Montgomery, Alabama, United States Sylvan Learning Center - Columbus, GA Full timeJob Overview: As a Center Director at Sylvan Learning Center in Columbus, GA, you will oversee the overall customer experience, sales, and local marketing strategies to achieve performance goals. You will also manage day-to-day operations, ensuring a consistent quality educational experience for our customers. Responsibilities:Ensure timely and high-quality...
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Public Contact Representative
3 weeks ago
Montgomery, Alabama, United States Innovation At Work Full timeAbout the RoleThis is an exciting opportunity to join our team as a Public Contact Representative at Innovation At Work. As a key member of our Communications Department, you will play a vital role in providing exceptional customer service and support to our customers.As a Public Contact Representative, you will be responsible for operating and monitoring...
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Control Center Operations Manager
3 weeks ago
Valley Forge, Montgomery County, PA, United States Jobot Full timeCompany OverviewWe are a leader in the renewable energy sector, specializing in utility-scale solar projects. Our company has a strong presence in both Kentucky and West Virginia, with a focus on heavy highway projects and civil site work.Job DescriptionThe successful candidate will be responsible for managing plant operations at our control center. This is...
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Electrical Project Manager
3 weeks ago
Montgomery, Alabama, United States AMCON Full timeOverview of the RoleThe Electrical Project Manager will oversee the planning, execution, and completion of data center projects. This role demands a versatile leader who excels in managing large-scale electrical projects while ensuring adherence to quality standards and safety regulations.About AMCONAMCON is an innovative firm with 20 years of experience...
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Fitness Center Manager
2 weeks ago
Montgomery, Alabama, United States BIGVFITNESS LLC Full timeAbout the RoleWe are seeking an experienced Fitness Center Manager to lead our sales and group personal training teams in our facilities. The ideal candidate will have a strong background in sales and operational excellence.This leader will be responsible for developing a high-energy culture through contests and incentive-based motivation, while maintaining...
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Electrical Project Manager
3 weeks ago
Montgomery, Alabama, United States AMCON Full timeCompany OverviewAt AMCON, we are a family-owned firm with 20 years of experience building turnkey industrial contracting services. Our team of highly skilled professionals navigates the complexities of mechanical systems, electrical installations, and plumbing services with precision and efficiency.We pride ourselves on quality craftsmanship, adherence to...
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Senior Electrical Operations Manager
1 day ago
Montgomery, Alabama, United States Energi People Full timeSenior Electrical Operations ManagerThe Energi People are recruiting a seasoned Senior Electrical Operations Manager to oversee Data Center Construction projects nationwide. In this critical role, you'll be responsible for ensuring timely delivery, quality standards, and financial performance.Key duties will include:Developing and implementing operational...
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Customer Service Associate
2 weeks ago
Montgomery, Alabama, United States Common Denominator Contact Solutions Full timeJob Overview: We are seeking an experienced Customer Service Associate to join our remote call center team at Common Denominator Contact Solutions. This role offers the opportunity to work with a dynamic team, providing top-notch support to our clients while developing your skills and expertise.Key Responsibilities:Provide Product Information: Offer detailed...
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Call Center Coordinator- FT
3 months ago
Montgomery, United States Jackson Hospital Full timeThe Call Center Coordinator is responsible for answering all incoming calls for the Jackson Clinic primary care physician offices which include but not limited to appointment scheduling, pre-registration, facilitating patient messages, conducting appointment reminders, and cooperatively operating with clinicians, management, and staff to ensure a team-based...
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Security Operations Center Analyst
4 months ago
Montgomery, United States Della Infotech Full timePosition Description: Security Analyst as part of the OIT Security Operations Center responsible for continuously monitoring and analyzing security events and alerts from various sources, such as endpoint detection and response (EDR) systems, security information and event management (SIEM) systems, and cloud security controls to identify threats to State...
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Communication Center Operations Manager
4 days ago
Montgomery Village, Maryland, United States National Institutes of Health Full timeJob SummaryWe have an exciting opportunity for a skilled Public Safety Telecommunications Coordinator to join our team at the National Institutes of Health. As a key member of our communication center, you will be responsible for monitoring primary, secondary, and emergency radio frequencies, writing clear and concise reports, and evaluating the appropriate...
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Network Operations Manager
4 weeks ago
Montgomery, Alabama, United States CDO Technologies Inc Full timeJob TitleEstimated Salary: $120,000 - $180,000 per year.About CDO Technologies IncCDO Technologies Inc is a leading provider of innovative solutions for unique business problems. With over 25 years of experience, we deliver exceptional services in the commercial and federal sectors.Job DescriptionWe are seeking a highly skilled Project/Task Lead to oversee...