Customer Experience Ambassador
6 days ago
We are looking for a skilled professional to join our Customer Service and Sales team as a Customer Experience Ambassador. In this role, you will be responsible for delivering exceptional customer service and sales experience to our clients.
About Polar MarketingPolar Marketing is a dynamic company committed to elevating the customer experience and creating an uplifting supportive environment for our Customer Service and Sales team.
Salary InformationThe estimated annual salary for this position is $45,000 - $60,000, depending on location and experience.
Job Description- Communicate with consumers directly to understand their needs, resolve issues, and recommend products/services
- Build and maintain trusting relationships with new clients
- Provide reasonable answers and solutions to all customer inquiries
- Manage customer objections respectfully and professionally
- Collaborate with fellow customer service and sales team members to ensure overall customer satisfaction and increase sales revenue
- Receive customer feedback to relay to upper management and improve the customer experience
- 1-3 years of successful sales, customer service, retail, or client relations experience
- High School diploma or GED
- Ability to overturn objections and answer technical questions, comprehend customer's needs, and react quickly
- Excellent presentation, written, and verbal communication abilities
- Ability to follow direction and learn quickly
- Ability to communicate and interact efficiently with a variety of people, both externally with consumers and internally with customer service and sales team members
- Outstanding time management and multitasking skills
- Advancement opportunities from within
- Hands-on comprehensive training
- Company-funded parties and team events
- Competitive compensation, bonuses, and incentives
- Travel opportunities in and out of the US
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