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Product Management Director
2 months ago
At Capital One, we're committed to making a positive impact on our customers' lives. As a Product Management Director for Collections Experience, you'll play a critical role in shaping the future of our customer interactions. Our team is dedicated to delivering innovative solutions that prioritize customer needs and drive business growth.
About the RoleThis is a unique opportunity to lead a team that's responsible for designing and delivering exceptional customer experiences across multiple channels. You'll work closely with cross-functional teams to develop and implement strategies that drive customer engagement, retention, and loyalty. Your expertise will be instrumental in shaping the future of our collections experience, ensuring it's personalized, intuitive, and aligned with our customers' needs.
Key Responsibilities- Develop and execute product strategies that drive customer engagement and retention
- Lead a team of product managers and stakeholders to design and deliver exceptional customer experiences
- Collaborate with cross-functional teams to develop and implement business requirements and technical specifications
- Work closely with data scientists and analysts to inform product decisions and drive business outcomes
- Partner with design and marketing teams to develop customer-centric solutions
- 7+ years of experience in digital product management
- Proven track record of delivering successful product launches and driving business growth
- Strong leadership and collaboration skills, with experience managing cross-functional teams
- Excellent communication and stakeholder management skills
- Ability to analyze complex data and drive business decisions
At Capital One, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We're committed to creating a diverse and inclusive work environment that fosters growth, innovation, and collaboration. If you're passionate about making a difference in customers' lives and driving business growth, we encourage you to apply for this exciting opportunity.
