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Senior Retail Sales Associate

2 months ago

North Hollywood, United States AutoZone Full time
Job Summary

AutoZone is seeking a highly motivated and customer-focused Senior Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for driving sales through exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide WOW Customer Service: Deliver exceptional customer service by exceeding customer expectations and providing a personalized shopping experience.
  • Ensure Store Tasks are Completed: Complete daily assigned duties and remain compliant with company procedures to ensure a smooth and efficient store operation.
  • Operate Cash Registers: Accurately operate cash registers and follow established cash handling procedures to ensure accurate transactions and maintain a secure store environment.
  • Follow Company Policies: Adhere to company policies and loss prevention procedures to prevent theft and maintain a safe working environment.
  • Maintain Store Appearance: Maintain a clean and organized store appearance, including merchandising standards and product displays.
  • Restock Merchandise: Ensure that merchandise is restocked and placed in their respective areas to maintain a well-stocked store.
  • Utilize ZNET: Utilize ZNET to help customers locate merchandise or find suitable alternatives to meet their needs.
  • Maintain Product Knowledge: Maintain up-to-date knowledge of products, promotions, and services to provide informed recommendations to customers.
  • Diagnose Automobile Problems: Utilize OBDII to read codes from customer's automobiles and diagnose problems to recommend solutions.
  • Communicate with Managers: Communicate with managers regarding customer concerns and employee matters to ensure a positive and productive work environment.
Requirements
  • High School Diploma or Equivalent: Possess a high school diploma or equivalent to demonstrate basic education and communication skills.
  • Basic Knowledge of Automotive Parts: Possess basic knowledge of automotive parts to provide informed recommendations to customers.
  • Excellent Communication and Decision-Making Skills: Demonstrate excellent communication and decision-making skills to effectively interact with customers and colleagues.
  • Ability to Lift, Load, and Deliver Merchandise: Possess the ability to lift, load, and deliver merchandise to meet the physical demands of the job.
  • Flexible Schedule: Be able to work a flexible schedule to meet the business needs, including holidays, evenings, and weekend shifts.
Benefits

AutoZone offers a comprehensive benefits package to support the physical, mental, and financial well-being of our employees. Some of the benefits include:

  • Competitive Pay and Paid Time Off: Receive competitive pay and paid time off to maintain a healthy work-life balance.
  • Unrivaled Company Culture: Experience a positive and inclusive company culture that values employee growth and development.
  • Medical, Dental, Vision, Life, and Short- and Long-Term Disability Insurance Options: Access a range of insurance options to protect your health and well-being.
  • Health Savings and Flexible Spending Accounts with Wellness Rewards: Participate in health savings and flexible spending accounts to promote healthy habits and wellness.
  • Exclusive Discounts and Perks: Enjoy exclusive discounts and perks, including AutoZone In-store discounts.
  • 401(k) with Company Match and Stock Purchase Plan: Participate in a 401(k) plan with company match and stock purchase plan to support your long-term financial goals.
  • AutoZoners Living Well Program: Access a program designed to promote mental and physical health and well-being.
  • Opportunities for Career Growth and Tuition Reimbursement: Pursue career growth and development opportunities, including tuition reimbursement.