Shift Leader
2 days ago
As a Shift Leader at Insomnia Cookies, you will be the driving force behind our bakery's success. You will be responsible for leading a team of talented individuals to provide exceptional customer service and quality products to our guests.
Key Responsibilities:- Provide outstanding customer service and quality products to all guests
- Support store leadership by maintaining operations during your shift, communicating pertinent information, and monitoring production efficiency
- Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the team
- Manage cash handling and deposits
- Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
- At least 1 year of working experience in a customer service focused role
- Point of Sales systems experience
- Outstanding communication, time management, and people skills
- Outgoing, friendly, and patient
- Detail focused and results-oriented
- Ability to lead-by-example and motivate others
- Ability to lift up to 40 lbs.
- Legally eligible to work in the United States
- Must be 18 years or older to be employed
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and many cookies later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night.
With an expanding footprint of over 290 stores globally, an experiential, sweet-easy concept as the brand's flagship in Philadelphia, PA, and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly imagining what's possible.
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