Store Operations Manager

2 days ago


Arlington, Virginia, United States Smoothie King Full time

As a Shift Lead at Smoothie King, you will be responsible for leading by example and setting the tone for excellent customer service and store operations. You will work closely with the General Manager to ensure seamless store operations, maximize sales performance, and drive profitability.

Key Responsibilities:

  • Assist the General Manager in overseeing store operations and ensuring compliance with company policies and procedures.
  • Provide guidance and support to team members during their shifts, focusing on excellent customer service and smoothie preparation.
  • Ensure accurate and efficient management of inventory, cash handling, and bank deposits.
  • Communicate effectively with team members, guests, and management to maintain a positive and welcoming store environment.
  • Participate in ongoing training and development to enhance skills and knowledge in areas such as customer service, sales, and store operations.

Requirements:

  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and conflict resolution skills.
  • Knowledge of Microsoft Office and POS systems.
  • Ability to lift up to 55 pounds and stand for long periods.

Benefits:

  • Competitive hourly rate.
  • Flexible scheduling.
  • Opportunities for advancement and professional growth.

Smoothie King is an equal opportunity employer.



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