Dental Office Assistant

1 day ago

Schenectady, New York, United States 1st Advantage Dental - Niskayuna - Balltown Full time
About the Role

We are seeking a highly skilled and motivated Dental Receptionist to join our team at 1st Advantage Dental - Niskayuna - Balltown. As a key member of our front office, you will be responsible for providing exceptional patient care and administrative support to our dental team.

Responsibilities
  • Greet and welcome patients, creating a positive first impression of our practice
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities to develop to your full potential
  • Access to on-demand Daily Pay
About 1st Advantage Dental - Niskayuna - Balltown

Our office is a unique and dynamic environment that thrives on collaboration, communication, and community. We are a 11-person team that values camaraderie and partnership, and we are committed to providing exceptional patient care and experiences to the communities we serve.

Qualifications
  • Minimum Qualifications: Experience working in a fast-paced and customer-centric environment, excellent communication and organizational skills
  • Preferred Experience: 1+ years of experience in a dental or medical setting, 1+ years of experience with insurance billing and accounts receivable, Dentrix or other dental software experience
Physical Requirements
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

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