Endoscopic Specialist

3 weeks ago


Providence, Rhode Island, United States Karl Storz Endoscopy-America Full time
ROLE OVERVIEW

KARL STORZ is seeking an Onsite Endoscopic Specialist to provide hands-on client support for medical devices at a client site in the Providence, RI area.

This role reports to the Region Manager of Onsite Service and involves providing on-site support for KARL STORZ medical devices, including hand instruments and video equipment, for assigned clients.

The Onsite Endoscopic Specialist will work closely with the client's Sterile Processing Departments and Operating Room team members.

KEY RESPONSIBILITIES
  • Face-to-face client support, including Operating Room, Sterile Processing Department, and Biomed
  • Daily maintenance and management of client KARL STORZ devices
  • Maintain instrument sets in excellent working order and manage repair and replacement expenses within budget
  • Preventative maintenance on all KARL STORZ devices
  • Troubleshoot video and instrument issues in the Operating Room
  • Inspect instruments and document functionality
  • Train and educate KARL STORZ devices and/or services for the Operating Room and supporting departments
  • Identify process improvement opportunities and design workflows to improve efficiencies and reduce repair costs
REQUIREMENTS
  • Excellent written and spoken English business communication skills
  • Demonstrated success working in a collaborative, service-oriented team environment
  • Minimum education level of a high-school diploma
  • 0-4 years of experience in medical device repair, sales, or services management
  • Exceptional organizational skills and ability to multi-task
  • MS Office - proficient user
  • Role requires completion of a drug screening for safety-sensitive positions
  • Ability to lift/push/pull up to 25lbs

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