Cannabis Retail Specialist

2 weeks ago


Brooklyn, New York, United States Fireleaf Full time
Job Overview

The position of Cannabis Retail Specialist emphasizes customer interaction and satisfaction over traditional sales techniques. As a key representative of our establishment, you will play a crucial role in educating new customers about the diverse range of products we offer. It is essential to be knowledgeable and passionate about connecting customers with the right items to fulfill their recreational or therapeutic needs. Adhering to standard operating procedures is vital to ensure a compliant retail environment, while also maintaining the overall cleanliness and aesthetic of the store. A sense of responsibility and ownership is paramount in this role.

Key Responsibilities
  • Accurately record, organize, and package customer orders
  • Uphold a tidy and welcoming store environment
  • Deliver consistently exceptional service to both new and returning customers
  • Utilize the point of sale system with precision and reliability
  • Address customer inquiries with patience and thoroughness
  • Maintain a solid understanding of the products available in the retail space
  • Follow established best practices for customer interaction and compliance with state regulations
  • Represent the organization positively to customers, employees, and the community
  • Foster long-term relationships with customers to encourage referrals and repeat business
Compensation

Salary: $18 - $20 USD per hour

Required Qualifications
  • At least 1 year of experience in a customer service role within retail or hospitality
  • Demonstrated qualities of honesty, diligence, and humility
  • Must be at least 21 years old (or meet state requirements)
  • High School diploma or equivalent is mandatory
  • Intermediate math skills are necessary
  • Exceptional customer service abilities
  • Strong attention to detail with problem-solving skills in a calm and professional manner
  • Proficient computer skills
  • Excellent interpersonal and communication skills
  • Capability to stand for extended periods
Preferred Qualifications
  • Analytical skills for evaluating data and information
  • Proven experience managing a cash register accurately
  • Familiarity with cannabis regulations in New York State
  • 3+ years of retail experience is advantageous
  • Personal experience with cannabis is a plus but not essential
About Fireleaf

FireLeaf, LLC is an innovative cannabis dispensary startup located in Brooklyn, New York. Founded by a local entrepreneur impacted by the justice system, this venture aims to provide the community with legal, high-quality cannabis products while promoting positive change and progress.

Benefits
  • Product discounts
  • Comprehensive industry education
  • Flexible work schedules

Equal Opportunity Employer

Fireleaf is committed to being an Equal Opportunity Employer.



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