Senior Business Operations Analyst

4 weeks ago

Charlotte, North Carolina, United States Premier, Inc. Full time

Job Summary

The Senior Analyst Business Operations will play a crucial role in developing, monitoring, and assessing key revenue performance indicators ensuring the financial health of the assigned service line and organization. This role will collaborate daily across all levels of the organization and is expected to have a broad understanding of service line financial data and offerings.

Key Responsibilities

  • Financial Operations - 30%
    • Maintaining PSA budgets, overseeing billable transactions, and updating project milestones
    • Forecasting and monitoring project resource time in Workday
    • Reconciliation of project milestones and tracking of net revenue and expenses
    • Promoting consistency across business unit for items above
    • Collaboration with the revenue, legal and contracting teams to assist with writing SOW's, providing feedback on customer contracts and the creation/maintenance of engagement specific margin models
    • Providing subject matter expertise to service line leadership and project staff
    • Conducting internal customer support and training where needed
    • Collaborate with FP&A team on bookings, staffing, revenue, and expenses
  • Data Analysis - 30%
    • Review/perform analytics, interpret data and present findings to service line leadership
    • Provide requested ad-hoc information to finance teams
    • Create process deliverables (e.g., reconciliations, financial analysis, communications)
    • Document and track service line strategic initiatives
  • Project Management - 30%
    • Develop individual project plans and work plans that entail all details of the project to include timelines, milestones, tasks, resources, risk assessment and fiscal impact to starting project and monitor those areas during the engagement
    • Maintain master project and staffing listing for service line
    • Identify and resolve complex project issues
    • Assist stakeholders in achieving business objectives
  • Operational and Administrative Support - 10%
    • Assist with operational and administrative items as needed
    • Create and maintain training documentation and conduct training sessions for new hires, onboarding processes, time tracking, expense reports and other items as necessary
    • Create and maintain presentation and reporting support for leadership team as needed

Required Qualifications

  • Work Experience: Years of Applicable Experience - 4 or more years
  • Education: High School Diploma or GED (Required)

Preferred Qualifications

  • Skills: Operations Support, Project Management, Business and Financial Analysis
  • Experience: 3+ years of experience in a financial operations role
  • Education: Bachelor's degree in business management, Finance, Accounting, or a related field

Additional Job Requirements

  • Remain in a stationary position for prolonged periods of time
  • Be adaptive and change priorities quickly; meet deadlines
  • Attention to detail
  • Operate computer programs and software
  • Ability to communicate effectively with audiences in person and in electronic formats
  • Day-to-day contact with others (co-workers and/or the public)
  • Making independent decisions
  • Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Working Conditions

Air conditioned office space

Travel Requirements

Travel 1-20% within the US

Physical Demands

Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.

Compensation

Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $64,000 - $118,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.

Benefits

Qualified full and part time regular employees also receive access to the following benefits:

  • Health, dental, vision, life and disability insurance
  • 401k retirement program
  • Paid time off
  • Participation in Premier's employee incentive plans
  • Tuition reimbursement and professional development opportunities

About Premier

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to or contact Premier Recruiting at

Information Collected

Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.

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