Inside Sales Representative
4 days ago
We are seeking a dedicated and efficient Inside Sales Representative to join our team at Sterling Distributors. As an Inside Sales Representative, you will work cooperatively with other members of the distribution team to grow existing customers, create new opportunities and exceed customer expectations by focusing on their needs.
The ideal candidate will have excellent communication skills, be comfortable in a fast-paced environment, and able to handle difficult customers with diplomacy and tact. The position requires physical stamina, attention to detail, and the ability to work collaboratively in a dynamic setting.
Sales Responsibilities:
- Increase sales and average order size by cross-selling, upselling and offering promotional items
- Makes 75+ calls, meeting revenue and gross profit goals
- Generate new and repeat sales by providing product and technical information in a timely manner
- Recommend alternate products based on cost, availability or specifications
Additional Responsibilities:
- Presents price, credit and terms in accordance with standard procedures and customers' profitability profiles
- Excellent follow up on inquiries by answering alarms set in our client/prospect database
- Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints
- Communicate to the purchasing department unexpected increase or decrease in demand for products
- Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
- Demonstrate integrity and ethical standards
- Above average organizational skills
Pay is base plus commission: $40,000 is the base salary for this position. We offer a competitive bonus structure and commission pay per year.
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