Customer Experience Ambassador

1 week ago


Bolingbrook, Illinois, United States Axiom Payment Systems Inc Full time
Key Responsibilities

In this role, you will deal directly with customers, either by telephone or electronically, to provide exceptional service and build strong relationships.

You will be responsible for:

  1. Obtaining and processing all pertinent information for load orders
  2. Responding to customer inquiries regarding tracking and tracing documents
  3. Handling and resolving customer complaints
  4. Updating websites and editing functions
  5. Completing customer reports as required
  6. Communicating with planning teams regarding load bookings and origin destinations
  7. Maintaining a lasting relationship with customers

The estimated annual salary for this role is approximately $65,000-$85,000 based on industry standards and location.



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