Brand Experience Director

6 days ago


St Louis, Missouri, United States H&L Partners Full time

About the Job

We are seeking an experienced Brand Experience Director to join our team at H&L Partners. As a key member of our account service team, you will be responsible for managing client relationships and delivering exceptional results.

Key Responsibilities

  • Assist with client meeting preparation and coordination
  • Contribute to weekly client status reports
  • Manage the agency creative production process/jobs, which includes opening jobs, writing creative briefs, contributing to creative kickoffs, presenting creative to clients, attaining legal approvals, and processing Purchase Orders and invoices
  • Monitor creative competitive landscape and develop reports
  • Manage creative trafficking across all campaigns, and oversee talent reports and Strata reconciliation
  • Manage all merchandising projects, including weekly marketing emails, monthly communications, and marketing guides; work with vendors to coordinate digital menu board and point-of-purchase files
  • Collaborate with internal teams to ensure timely and accurate processing of client and production invoices, job closings, and client estimates
  • Manage monthly production budget updates and accounting statement inputs
  • Work with Account Director on annual projected production expenditures, and actively monitor and update projections accordingly
  • Develop strong relationships with clients, vendors, and promotional partners
  • Take responsibility for leading other projects internally and with the client

Requirements

  • Minimum education of a bachelor's degree in marketing, advertising, communication, or a closely related discipline
  • Three to five years of experience in account service within an agency or marketing department is required
  • Must have the ability to see the big picture, plan and prepare for the necessary next steps, and execute deliverables
  • A professional, assertive manner, and an ability to instill confidence in clients
  • Strong written and verbal communication skills
  • Strong client service mindset
  • A keen eye for details
  • Proficiency with Microsoft 365-able to create, edit, and format Word documents, Excel spreadsheets, and PowerPoint presentations
  • Ability to translate conceptual ideas and complex client feedback into coherent and actionable creative requests
  • Knowledge of retail merchandising preferred
  • Able to present in front of internal audiences and the client

Salary

The estimated salary for this role is $80,000 - $100,000 per year, depending on experience.



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