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Assistant Manager

2 months ago

East Stroudsburg, Pennsylvania, United States Arby's Full time

Job Summary:

We are seeking a highly motivated and experienced Assistant Manager to join our team at Arby's. As a key member of our management team, you will be responsible for leading our team to deliver exceptional customer service, drive sales growth, and maintain a clean and safe store environment.

Key Responsibilities:

  • Customer Service: Ensure that all customers receive a high level of service, resolving any issues promptly and professionally.
  • Team Leadership: Lead and motivate our team to achieve sales and customer service goals, providing coaching and development opportunities to help them grow in their roles.
  • Store Operations: Oversee the day-to-day operations of the store, including inventory management, scheduling, and maintaining a clean and safe store environment.
  • Profitability: Work with the store manager to optimize profits by controlling costs and driving sales growth.
  • Training and Development: Develop and implement training programs to ensure that all team members have the skills and knowledge needed to deliver exceptional customer service and achieve sales goals.

Requirements:

  • Leadership Experience: 2+ years of experience in a leadership role, preferably in the food service industry.
  • Customer Service Skills: Proven ability to deliver exceptional customer service and resolve customer complaints in a professional and timely manner.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with team members, customers, and management.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions, with a focus on customer satisfaction and store profitability.

Benefits:

  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Paid Time Off: Paid time off and holidays.
  • Flexible Scheduling: Flexible scheduling to accommodate your needs.
  • Employee Discount: Employee discount on Arby's menu items.
  • Advancement Opportunities: Opportunities for advancement to store manager and other leadership roles.