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Senior IT Support Engineer

2 months ago


New York, New York, United States Russell Tobin & Associates Full time

Position Overview: IT Executives Support Engineer

Contract Duration: 12 Months (with potential for extension)

Client Sector: Financial Services

Compensation: $45-55/hour on W2, based on experience

Role and Responsibilities:

  • Act as the primary technology liaison for senior executives
  • Emphasize information security and technology enhancements
  • Optimize support frameworks and refine operational processes
  • Identify technological advancements to benefit senior management
  • Create strategic reports detailing technology service performance

Required Qualifications:

  • Bachelor's degree or 3-5 years of relevant experience in technology services
  • Strong verbal and written communication abilities
  • Preferred experience in a financial services context
  • Proficiency in Microsoft Office Suite and mobile technology support

Key Responsibilities:

  • Deliver IT support tailored for senior management needs
  • Diagnose and resolve issues with desktop and mobile technologies
  • Coordinate technology service delivery across the organization
  • Collaborate with global IT service teams
  • Update stakeholders on system enhancements and IT projects

Benefits: Eligible employees receive comprehensive healthcare coverage, retirement savings options, life insurance, and additional perks.