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Customer Experience Associate

7 days ago

Winchester, Nevada, United States H&R Block Full time

Our company, H&R Block, strives to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

Job Description:

You will answer phones and greet clients in a personalized, friendly, and inviting manner. You will match clients with the best-suited tax professional for their needs.

Responsibilities:

  1. Helping others is what we do best here, which means you will get to see the impact of your work firsthand.

  2. Schedule clients how they would like to be scheduled

  3. Maintain office cleanliness and organization of resources with team members

  4. Other duties as assigned

What We Offer:

  • Experience working in a fast-paced environment

  • Previous experience in a customer service environment

  • Ability to multi-task

  • Strong organizational and time-management skills

  • Computer proficient with the ability to use Microsoft Office