Patient Access Specialist

4 weeks ago


Neptune City, New Jersey, United States Hackensack Meridian Health Full time
Overview

At Hackensack Meridian Health, we are committed to delivering exceptional patient care and experiences. As a Patient Access Specialist, you will play a vital role in ensuring that our patients receive the highest level of service and care.

Responsibilities
  • Conduct quality interviews with patients to ensure compliance with patient safety rules and state and federal regulations.
  • Gather and verify patient demographics to validate patient identity.
  • Conduct intensive screening of Medicare, Medicaid, and managed care patients to identify network status and coordination of benefits.
  • Obtain patient consents and attestations as required.
  • Perform registration, insurance verification, pre-certification, and point of service cash collection functions.
  • Ensure accurate completion of Medicare Secondary Payer Questionnaire.
  • Verify benefits and pre-authorization requirements for patients.
  • Process patient payments and reconcile daily cash transactions.
  • Collaborate with patients, physicians, and payers to resolve issues and ensure timely reimbursement.
Qualifications
  • High school diploma or equivalent required.
  • Ability to work rotating schedules and shifts.
  • Excellent communication and customer service skills.
  • Basic medical terminology knowledge.
  • Proficient computer skills, including Microsoft Office and/or Google Suite platforms.
Preferred Qualifications
  • Bachelor's degree and/or related experience.
  • Minimum of 1+ years of experience in a hospital setting.
  • Patient financial services experience in a professional or hospital setting.
  • Knowledge of insurance specifications, ICD10, and CPT4 codes.
Our Network

Hackensack Meridian Health is a leading healthcare organization committed to delivering exceptional patient care and experiences. We are dedicated to transforming healthcare and serving as a leader of positive change.



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