Philadelphia Client Care Representative

5 days ago


Philadelphia, Pennsylvania, United States Inkspirenize Full time

Inkspirenize is committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a critical role in achieving this goal. Your primary responsibilities will include responding to customer inquiries, resolving issues, and managing customer relationships.

Main Objectives:
  • Provide prompt and professional customer service, addressing client concerns and needs.
  • Identify and resolve customer complaints, escalating complex issues to relevant teams.
  • Manage customer orders, track shipments, and process returns and refunds.
  • Analyze customer feedback, implementing changes to improve products and services.
  • Collaborate with internal teams, sharing knowledge and best practices to enhance the customer experience.

The estimated salary for this role is $55,000 - $70,000 per year, depending on your background and qualifications.



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