Customer Service Representative
2 weeks ago
At Fred Loya Insurance, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. This is a full-time opportunity for someone who enjoys working with people, has excellent communication skills, and is passionate about providing top-notch service.
The estimated salary range for this position is $45,000 - $65,000 per year, depending on experience and qualifications. Benefits include bonus pay, paid training, paid holidays, paid vacation days, paid sick days, health/dental/vision/life insurance, 401(k) matching, and opportunities for rapid career growth and advancement.
Key Responsibilities:
- Sales and Customer Service: Provide professional and courteous service to internal and external customers, answer questions regarding policies, accept payments and process transactions, identify potential needs, and follow up on quotes, renewals, and cancellations.
- Marketing and Business Development: Assist with marketing initiatives for new business development, including identifying potential clients and offering services.
- Office Management: Maintain a neat and clean work area, perform FNOLs (vehicle inspections), take vehicle pictures, and handle bank run deposits.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: Prior customer service or sales experience preferred.
- Licenses and Certifications: Must pass state licensing requirements.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
About Us:
Fred Loya Insurance is an equal opportunity employer. We value diversity and inclusion in the workplace and are committed to recruiting and hiring talented individuals without regard to race, color, sex, religion, age, national origin, sexual orientation, gender identity/expression, disability, citizenship, or veteran status.
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