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Customer Service Reception Specialist

2 months ago

Fairfield, Ohio, United States Performance Automotive Network Full time

Position Overview:

Performance Automotive Network is currently in search of a dedicated Full-Time Receptionist to join our dynamic team. We are looking for individuals who are not only friendly and approachable but also possess excellent communication skills. If you enjoy engaging with the public and thrive in a lively environment, this opportunity may be perfect for you.

As the first point of contact for our guests, receptionists play a crucial role in shaping the overall experience. We value flexibility in work hours and the ability to handle multiple tasks efficiently. Exceptional customer service and a positive demeanor are essential qualities we seek in our candidates.

  • Compensation: $15.00 Per Hour
  • Employment Type: Full-Time
  • Work Schedule: Monday - Friday, 8 AM to 4 PM
  • Bilingual candidates are encouraged to apply, though it is not a requirement

Why Join Performance Automotive Network?

  • We have a strong commitment to internal promotions and career development
  • We offer meaningful careers rather than just jobs
  • Opportunities for advancement for high achievers
  • Employee Benefits Include:
    • Paid vacation time
    • 401k retirement plans with a generous company match
    • Health insurance coverage
    • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
    • Short-term and long-term disability insurance
    • Life insurance benefits
    • Dental and vision care
    • Significant discounts on vehicles, parts, and services

Key Responsibilities:

  • Prioritize customer satisfaction in all interactions
  • Manage incoming calls and schedule appointments
  • Direct calls to the appropriate departments or personnel
  • Occasionally handle cash and process credit card transactions
  • Address customer inquiries effectively
  • Maintain organized filing systems
  • Perform minor data entry and typing tasks
  • Assist with rental car arrangements as needed

Qualifications:

  • High school diploma or GED is required
  • Basic computer skills are necessary
  • Familiarity with scanners, fax machines, and photocopiers
  • A valid driver's license with a clean driving record
  • All employees are subject to substance screening