Automotive Call Center Representative

4 weeks ago


Rochester, New York, United States Van Bortel Subaru of Rochester Full time
Job Summary:
We are seeking a highly motivated and organized Customer Service Coordinator to join our team at Van Bortel Subaru of Rochester. This individual will provide exceptional customer support, manage multiple tasks, and maintain accurate records. The ideal candidate will have prior call center experience and proficiency in Microsoft Office applications.

**Responsibilities:**
  • Answer inbound calls from customers, addressing their inquiries and concerns.
  • Coordinate appointments and schedule vehicle maintenance.
  • Process payments and handle customer complaints efficiently.
**Required Skills and Qualifications:**
  • Bachelor's degree in Business Administration or related field.
  • Prior experience in a fast-paced call center environment.
  • Excellent communication and organizational skills.
**Benefits:**
Our company offers a competitive salary range of $45,000 - $65,000 per year, depending on experience. Additionally, we provide medical, dental, and vision insurance, 401K plan with match, paid time off, and short/long-term disability coverage.
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