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Customer Service Representative

2 months ago

St Augustine, Florida, United States True Compass Partners LLC DBA Parlor Doughnuts World Golf Full time
Job Overview

Parlor Doughnuts World Golf is a rapidly expanding craft doughnut and coffee shop chain, offering a diverse range of unique bakery items, including our signature layered doughnuts, vegan, gluten-friendly, and keto-friendly products, artisanal breakfasts, and specialty coffee. Our goal is to deliver a superior product, at a moderate price, with exceptional service, in a comfortable setting.

We are seeking a highly motivated and friendly Front of House team member to join our team As a Front of House team member, you will be the first point of contact for our customers, providing a warm and welcoming experience. Your responsibilities will include:

Key Responsibilities
  • Welcome and serve customers, offering menu options and answering questions.
  • Maintain the cleanliness of the store, including restrooms, and ensure a clean and presentable lobby.
  • Complete all tasks per Front of House checklists, including restocking display cases with fresh doughnuts.
  • Build boxes, stamp bags, and keep merchandise and grab-and-go items stocked and neat.

Requirements

  • Ability to work well under pressure and maintain a positive attitude.
  • Excellent communication and interpersonal skills.
  • Leadership skills and ability to work as part of a team.
  • Basic knowledge of food service and customer service principles.
  • Attention to detail and ability to multitask in a fast-paced environment.
  • Physical stamina to withstand a full shift on your feet.

Preferred Qualifications

  • Previous experience in food service or customer-facing roles.
  • Knowledge of coffee and doughnut preparation.

Work Environment

This is a part-time position, with a flexible schedule that includes day shifts and weekend availability. As a member of our team, you will enjoy a competitive employee discount and a dynamic work environment.