Technical Support Specialist

3 weeks ago


Broomfield, Colorado, United States IKEGPS, INC Full time
Job Overview
We are seeking a skilled Technical Support Specialist to join our team at IKEGPS, INC. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for delivering top-notch support.

In this role, you will work closely with our sales and engineering teams to resolve customer issues and provide timely solutions. You will also be responsible for creating and maintaining accurate records, documenting customer interactions, and implementing process improvements to ensure seamless customer experiences.

The successful candidate will have a strong understanding of technology, including help desk software, CRM systems, and mobile device operating systems. They will also possess excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.

If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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