Service Delivery Expert

1 week ago


Augusta, Maine, United States LOOP Full time
Job Summary

LOOP is looking for a seasoned Service Delivery Expert to join our team. As a key member of our service desk, you will be responsible for leading the team, managing service requests, and developing processes and documentation. This is an excellent opportunity to advance your career and work with a forward-thinking organization.

Responsibilities
  • Lead the Service Desk team, providing guidance and support as needed
  • Dispatch service requests efficiently and effectively
  • Develop and maintain processes and process documentation
  • Mentor and grow the Service Desk team

The estimated salary for this position is $80,000 - $105,000 per year, depending on qualifications and location. You can also expect a range of benefits, including health insurance, retirement plans, and paid time off.



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