Senior Automotive Service Manager

1 week ago


McAllen, Texas, United States RGV Tire Pros Full time

Are you passionate about delivering exceptional customer service and providing top-notch vehicle maintenance? Do you have a strong background in automotive repair and a natural ability to lead a team?

We are seeking an experienced Senior Automotive Service Manager at RGV Tire Pros to oversee our busy shop and ensure that every vehicle leaves our facility running smoothly. As a key member of our leadership team, you will be responsible for managing the daily operations of our service department, mentoring our technicians, and exceeding customer expectations.

About the Role

The Senior Automotive Service Manager will be responsible for:

  • Leading by Example: Demonstrate exceptional customer service skills and set the standard for our service team.
  • Operational Excellence: Oversee daily shop operations, ensuring efficient workflow and maximizing productivity.
  • Talent Development: Mentor and coach our technicians to help them grow professionally and personally.
  • Customer Satisfaction: Work closely with customers to understand their needs and exceed their expectations.
  • Financial Management: Manage our shop's budget, making informed decisions to drive business growth.

Requirements

To be successful as our Senior Automotive Service Manager, you will need:

  • 3+ years of experience in a management or supervisory role within an automotive repair shop.
  • Proven track record of driving customer satisfaction and loyalty.
  • Strong technical knowledge of automotive systems and diagnostics.


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