Automotive Service Consultant

7 days ago


McAllen, Texas, United States Sames Motor Company Full time

Job Summary:

Sames Motor Company seeks a skilled Automotive Service Consultant to provide exceptional customer service and assist with repair and maintenance requests.

  • Consult with customers to determine repair needs and provide estimates.
  • Review vehicle history and inspect vehicles to verify complaints and needs.
  • Record customer observations and determine cause of malfunctions.
  • Provide written estimates and notify customers of repair status.
  • Resolve customer complaints in a timely and professional manner.

Requirements:

  • Minimum of two years sales experience.
  • Technical knowledge of dealership's products.
  • Ability to work well under pressure and meet deadlines.
  • Administrative skills for record keeping.
  • Possess good customer relations abilities and a cooperative attitude.


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