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Sales Associate Keyholder

2 months ago

Pleasanton, California, United States Express Full time
Job Title: Sales Associate Keyholder

We are seeking a highly motivated and customer-focused Sales Associate Keyholder to join our team at Express. As a Sales Associate Keyholder, you will be responsible for providing an exceptional shopping experience for our customers, executing opening and closing procedures, and maintaining a clean and organized sales floor.

Key Responsibilities:
  • Perform opening and closing procedures, including balancing registers, preparing deposits, and activating the security system.
  • Process transactions quickly and accurately, reducing customer wait times.
  • Maintain a clean and organized sales floor, checkout, fitting room, and stockroom to ensure a safe and inviting environment for customers.
  • Follow company policies and procedures to ensure the safety of all associates and customers.
  • Assist with product launch changes according to company SOP.
  • Deliver exceptional customer service, resolving issues and determining resolutions or escalating further as needed.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements:
  • High school diploma or equivalent required.
  • 0-2 years of relevant job experience, with a minimum of 6 months of experience.
  • Proficient in using technology, including iPads and registers.
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
  • Meets physical requirements.
Benefits:
  • Medical, pharmacy, dental, and vision coverage.
  • 401(k) and Roth 401(k) with company match.
  • Merchandise discount.
  • Paid Time Off.
  • Parental leave for new moms and dads.
Salary Range:$20.80