Insurance Claims Agent

3 weeks ago

Saint Paul, Minnesota, United States HomeServices Insurance Full time

Kansas City Title is seeking an experienced Insurance Claims Agent to join our team. As a key member of our staff, you will be responsible for handling insurance claims and providing support to our clients.

The estimated salary for this role is $58,000 - $68,000 per year, based on industry standards and location.

**Job Responsibilities:**

  • Handle claims and billing inquiries.
  • Process policy changes and cancellations.
  • Advise clients regarding insurance coverage and risk management issues.
  • Research and answer calls from clients, underwriters, and third parties.
  • Foster and maintain good working relationships with insurance companies and underwriters.

**Performance Expectations:**

  • Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
  • Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
  • Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
  • Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
  • Follow the company HR Policy, the Code of Business Conduct, and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

**Qualifications:**

  • High School Diploma or equivalent work experience and knowledge.
  • Two years successful servicing experience with an independent agency (or equivalent).

**Knowledge and Skills:**

  • Property and Casualty License.
  • Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes.
  • Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Excellent oral, written, and interpersonal communication skills.
  • Proven automation, time management, and organizational skills.
  • Familiarity with risk assessment and risk management techniques.

**Benefits:**

  • Full suite of benefits including medical, health savings account, dental, vision, life insurance, paid vacation (PTO), 401(k) with employer match, flexible spending account, and employee assistance program (EAP).

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