Plumbing Service Coordinator
4 days ago
Bayonet Plumbing, Heating and Cooling, a division of IES, is seeking a highly skilled and detail-oriented Dispatcher to join their team.
Key Responsibilities- Utilize phone and Service Titan software to dispatch technicians to designated locations.
- Monitor technician routes and status to coordinate and prioritize their schedules.
- Provide technicians with essential information about jobs, traffic, obstacles, and requirements.
- Enter data into the computer system and maintain logs and records of calls, activities, and other relevant information.
- Prioritize service calls based on urgency and importance.
- Communicate with customers regularly, providing updates on scheduled appointments.
- Exhibit exceptional customer service skills and show empathy towards customers.
- Maintain effective communication with all dispatchers and office personnel.
- Work collaboratively as part of a team.
- Operate in a fast-paced, high-pressure environment.
- Excellent communication skills, including active listening and teamwork.
- Service-oriented and able to resolve customer grievances.
- Previous dispatching experience is a plus.
- Proficient computer skills and attention to detail.
- Able to work evening shifts.
- SupplyPro/BuildPro experience is a plus.
- Service Titan experience is a plus.
- Medical Insurance
- Dental, Vision, Accident, Short Term Disability, Critical Illness, and Hospitalization Insurance
- 401K
- Company-paid Life Insurance and Short-Term Disability Insurance
- Paid Vacation
Bayonet Plumbing, Heating and Cooling is committed to providing exceptional service to our customers.
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Plumbing Estimator
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Plumbing Dispatcher
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Customer Service Representative
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New Port Richey, Florida, United States Bayonet Plumbing Full timeJob OverviewBayonet Plumbing, Heating and Cooling, a division of IES, is seeking a highly skilled Dispatcher to join their team. As a key member of the operations team, the successful candidate will be responsible for coordinating and prioritizing service calls, ensuring timely and efficient delivery of services to customers.Key ResponsibilitiesUtilize phone...
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Plumbing Service Technician
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Customer Service Representative
2 days ago
New Port Richey, Florida, United States Bayonet Plumbing Full timeJob DescriptionBayonet Plumbing, Heating, and Air Conditioning is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for interacting with customers via telephone to provide information, using computer systems to track and troubleshoot customer issues, and processing...
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Customer Service Representative
4 weeks ago
New Port Richey, Florida, United States Bayonet Plumbing Full timeJob SummaryBayonet Plumbing, Heating, and Air Conditioning is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via telephone, ensuring their needs are met and issues are resolved in a timely and professional...
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1 week ago
New Port Richey, Florida, United States Bayonet Plumbing Full timeBayonet Plumbing, Heating, and Air Conditioning is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via telephone.Respond to customer inquiries and resolve issues in a timely and professional manner.Use our...
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Customer Service Representative
4 weeks ago
New Port Richey, Florida, United States Bayonet Plumbing Full timeCustomer Service RepresentativeBayonet Plumbing, Heating, and Air Conditioning is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients via telephone.Responsibilities:Interact with customers to provide...
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Sales Director
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