Operations Team Lead

11 hours ago


Phoenix, Arizona, United States Bashas' Full time

Job Summary:

The Operations Team Lead is a key member of the Bashas' team, responsible for executing a wide range of tasks to ensure the smooth operation of the retail grocery store. This includes supervising the merchandising of the general department, overseeing the ordering of merchandise, and ensuring compliance with health department and weights and measures department guidelines.

Key Responsibilities:

  • Lead and supervise a team of store employees to achieve sales, profits, and customer service goals.
  • Develop and implement effective merchandising strategies to drive sales and customer engagement.
  • Oversee the ordering and receiving of merchandise, ensuring accurate inventory levels and minimizing product shrink.
  • Ensure compliance with all health department and weights and measures department guidelines and requirements.
  • Monitor and analyze financial reports to identify areas for improvement and optimize department performance.
  • Collaborate with warehouse buyers and vendors to ensure the availability and merchandising of attractive product offerings.
  • Develop and implement training programs to enhance employee skills and knowledge.
  • Conduct regular store audits to ensure compliance with company policies and procedures.
  • Provide excellent customer service and resolve customer complaints in a timely and professional manner.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in business administration or related field preferred.
  • Minimum 2 years of experience in retail operations or a related field.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.
  • Ability to lift up to 50 pounds and stand for long periods.

Perks and Benefits:

  • Competitive compensation and benefits package.
  • Opportunities for career advancement and professional growth.
  • Fun and dynamic work environment.

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